We found the following information about Russell Jeffery at Duda, where this person has worked as a Director of Strategic Integrations since 2019. Russell's total work experience is over three years, during which time Russell had at least five jobs at different places to develop skills. Russell studied at the University of Oregon from 2009 to 2010. Currently, Russell is located in San Mateo, California. You can contact with Russell by looking for phone number or email or get exhaustive information by requesting access to Russell Jeffery's additional details.
Name variants:
Russel Jeffery,
Russ Jeffery
Last updated Jun 16, 2024
Contact Information
Workplace
Colleagues
Work History
Customer Support Team Lead
577 College Ave, Palo Alto, CA 94306
Improved agent effectiveness, knowledge and skillset while scaling support team from two to twelve agents as customer contacts grew by 600% (40 to over 300 contacts per day)
Maintained ove...
Apr 2012 — Apr 2014
Technical Product Manager
577 College Ave, Palo Alto, CA 94306
Defined and provided detailed product specification of important new feature of Duda product, eCommerce, allowing customers through their website
Collaborated with every department (market...
from Apr 2014
Technical Support Specialist
577 College Ave, Palo Alto, CA 94306
Served as one of two support agents handling 30+ customer contacts per day
Improved support process by identifying improper use of tools and implementing the correct process
Identified pl...
Oct 2011 — Apr 2012
Intern
Sacramento, CA
Staffed front desk of Governor's office; receive inbound phone calls, assessing content, and distributing to appropriate departments
Processed inbound constituent (citizen) contacts, accep...
Feb 2011 — Jun 2011
Education
2009 — 2010
2006 — 2008
Occupations
Executive
Director
Team Leader
Sales Specialist
Agent
Agents
Operations Manager
Sales Representative
Skills
Social Media
Html
Online Advertising
Css
Web Development
Google Analytics
Microsoft Office
Blogging
Editing
Cascading Style Sheets
Public Relations
Community Outreach
Event Planning