With work experience over nine years, this person is nowadays working at American Foods Group that is located in 531 as a Service Desk Technician Ii. Rodney received his education from 2020 to 2021 at the Western Governors University. Rodney is a certified expert, that is proven by qualifications : Intel Retail Certified Professional, Apple Product Professional, and Comptia A+ Ce. they speak English fluently. Rodney Mushero is located in Green Bay, Wisconsin. To contact directly with Rodney, you can look for their phone number or e-mail address or find additional info by requesting access to the person's further details on this website.
Name variants:
Rod Mushero,
Roddy Mushero
Last updated Jun 11, 2024
Contact Information
Last Update
Jul 8, 2022
Email
ro**@snc.edu, ro**@cellcom.com
Location
Green Bay, WI
Company
Workplace
Colleagues
Work History
Service Desk Technician Ii
500 south Washington St, Green Bay, WI 54301
Administrate Company phone plan by working with Carriers to insure continuity of service for employees with company phones
Mobile Device Management team member utilizing Microsoft InTune t...
from Mar 2019
It Systems Specialist
432 Security Blvd, Green Bay, WI 54313
Manage and maintain representative email accounts
Create and maintain internal and external IT procedures
Train and educate users on cyber security policies
Analyze and review third part...
Aug 2017 — Feb 2019
Field Support Services Analyst
Perform Multiple levels of troubleshooting and resolution by addressing issues submitted via a ticketing system (Sysaid)
Triage and Escalate tickets based on priority and level of severity...
Oct 2016 — Nov 2016
Technical Support Specialist
Troubleshoot wireless devices using advanced knowledge of telecommunications networks and mobile equipment
Interacted with customers to resolve issues relating to network, device and gener...
2015 — Sep 2016
Client Services Specialist
7437 Race Rd, Hanover, MD 21221
Replaced Windows XP computers with Windows 7 units. Performed SCCM upgrades in place to existing hardware. Troubleshooted errors and documented them according to protocol.
Feb 2015 — Apr 2015
Geek Squad Advanced Repair Agent
7601 Penn Ave south, Richfield, MN 55411
Quickly and accurately diagnose technology issues and create robust solutions as needed. Identify and take advantage of opportunities to improve the process of assessing, testing and repairi...
Jul 2014 — Feb 2015
Geek Squad Operations Agent
7601 Penn Ave south, Richfield, MN 55411
Handle service traffic, making sure clients get their issues assessed and are connected with the best service for their tech problem. Quickly and accurately manage the inbound and outbound p...
Jun 2014 — Jul 2014
Geek Squad Consultation Agent
7601 Penn Ave south, Richfield, MN 55411
Manage the check-in and check-out experience for clients helping find the complete solution for their tech problems
Oct 2013 — Jun 2014
Hardware Support Assistant
100 Grant St, De Pere, WI 54115
Repair and maintain over 1200 Macintosh and Windows based PCs on campus and responded to the needs of clients. This involved PXE booting computers to install operating systems, often trouble...
Jul 2011 — Feb 2014
Information Technology Services Help Desk Assistant
100 Grant St, De Pere, WI 54115
Took phone calls for the help desk and resolved computer issues with trouble shooting and research.
Sep 2011 — Dec 2011
Education
2020 — 2021
from 2018
from 2015
2011 — 2015
Occupations
Technician
Executive
Management Team Executive
IT Professional
Information Technology Specialist
Representative
Security
Sales Specialist
Supplier
Technical Specialist
Technical Support Specialists
Operations Manager
IT Specialist
Services Professional
Sales Representative
Skills
Technical Support
Troubleshooting
Teamwork
Html
Windows
Windows 7
Web Design
Php
Microsoft Office
Powerpoint
Customer Service
Computer Hardware
Os X
Microsoft Word
Microsoft Excel
Photoshop
C++
Time Management
Android
Hardware
Google Analytics
Google+
Ios
Jquery
Windows 8
Windows 8.1
Apple Hardware
Google Apps
Chrome Os
System Deployment
Sccm
Mysql
Computer Repair
Communication
Mobile Devices
Mobile Technology
Minitab
Documentation
Operating Systems
Software Documentation
Vmware
Solarwinds
Sql
Microsoft Powerpoint
Software Installation
Social Media
Transact Sql
Python
System Center Configuration Manager