For over six years Phillip Derencius has been working in different jobs. Recently, the professional worked as a Manager - End User Services in American Foods Group widening experience. This professional graduated from University of Wisconsin - Stout in 2014 where this professional received all the required skills. This expert has all required knowledge for his job, that's proven by the following certifications in Hdi - Desktop Support Technician, Itil V3 Foundations, and Lean Six Sigma Black Belt. You can find this professional in Appleton, Wisconsin, where he is located nowadays. SoftwareOfficial has all the info you need to be in touch with Phillip Derencius, such as this person's number or e-mail. Send the request to get additional info.
Name variants:
Philip Derencius
Last updated May 25, 2024
Contact Information
Last Update
Jul 8, 2022
Email
pd**@americanfoodsgroup.com
Location
Appleton, WI
Company
Workplace
Colleagues
Work History
Manager - End User Services
500 south Washington St, Green Bay, WI 54301
from May 2017
Manager - Global It Service Desk
1917 4 Wheel Dr, Oshkosh, WI
Jan 2016 — May 2017
Q and Ci Analyst - Global It Service Desk
1917 4 Wheel Dr, Oshkosh, WI
Develop and implement quality initiatives to improve overall customer satisfaction and employee performance
Perform ticket life cycle assessments and quality audits
Create, monitor, and i...
Oct 2014 — Jan 2016
Global It Support Analyst
1917 4 Wheel Dr, Oshkosh, WI
Provide hardware, software, and application support for 5,000+ end users both domestically and internationally
Act as single point of contact for all phone calls and emails regarding IT is...
Jun 2013 — Oct 2014
Computer Services Intern
1917 4 Wheel Dr, Oshkosh, WI
Provided technical support for PC’s, thin clients, peripherals, and other related technologies
Installed, configured, and troubleshot over 240 software applications
Performed PC hardware ...
Jun 2012 — May 2013
Integrated Solutions Software Support
3001 Summer St, Stamford, CT 06905
Provided over-the-phone and remote-session training, support, and repair
Researched source of errors, resolved problems, and recommended software changes
Provided advanced technical suppo...
Sep 2011 — May 2012
Hardware Support
3001 Summer St, Stamford, CT 06905
Provided technical support for 20 postage machines and their peripheral devices over the phone
Troubleshot basic connectivity issues
Resolved and documented 35 calls each day by providing...
Jan 2011 — Sep 2011
Education
2012 — 2014
2010 — 2012
2005 — 2007
Occupations
Executive
Manager
IT Professional
Information Technology Specialist
Operations Manager
IT Specialist
Skills
Troubleshooting
Computer Hardware
Technical Support
Software Documentation
Customer Service
Windows 7
Active Directory
Microsoft Office
Windows Xp
Hardware
Printers
Lotus Notes
Software Installation
Operating Systems
Time Management
Call Centers
Windows Server
Secure Ftp
Juniper Vpn
Mcafee Encryption
Symantec Endpoint Protection
Zebra Printers
Service Desk
Bmc Remedy
Heat
Rdp
Iphone Support
Blackberry Enterprise Server
Jd Edwards
Sccm
Technical Documentation
Account Creation
FAQs about Phillip Derencius
What's the main profession of Phillip Derencius?
Phillip is a Manager - End User Services.
What are the main profession of Phillip?
These person's professions are Executive and Manager
Where does Phillip Derencius live?
Phillip Derencius currently lives in Appleton, Wisconsin.
Does Phillip Derencius have the email address?
pd**@americanfoodsgroup.com is The professional's email address.
Where did Phillip Derencius work?
The expert worked at American Foods Group, Oshkosh Corporation.
What education does Phillip Derencius have?
Phillip studied at the University of Wisconsin - Stout from 2012 to 2014.
What are the certifications of Phillip Derencius?
Phillip received the following certifications: Hdi - Desktop Support Technician, Itil V3 Foundations, Lean Six Sigma Black Belt, and Lean Six Sigma Green Belt.
What is the industry that Phillip Derencius worked in?
This person works in Information Technology And Services industry.