With work experience over nine years, Patrick is nowadays working at Etech Global Services situated in 662 as a Vice President. Patrick received his education from 1998 to 2002 at the Stephen F. Austin State University. Patrick can be found in Nacogdoches, Texas. To contact with Patrick, you can look for their phone number or email or get additional info by requesting access to their additional details through SoftwareOfficial.
Name variants:
Pat Reynolds,
Paddy Reynolds,
Patsy Reynolds,
Rick Reynolds
Last updated Jun 12, 2024
Contact Information
Last Update
Jul 3, 2022
Email
pa**@etechinc.com
Location
Nacogdoches, TX
Company
Workplace
Colleagues
Work History
Vice President
1903 Berry Dr, Nacogdoches, TX 75964
Vice President at Etech Global Services
from Dec 1, 2011
Senior Director of Chat Operations
1903 Berry Dr, Nacogdoches, TX 75964
Nov 2009 — Dec 2011
Director of Operations
1903 Berry Dr, Nacogdoches, TX 75964
Responsible for the management of all operations, deliverables, and customer relationship management associated with the established programs in the center. Responsibilities include:
Manag...
Mar 2009 — Dec 2009
Assistant Director of Chat Operations
1903 Berry Dr, Nacogdoches, TX 75964
Oversees and manages Global chat operations across 6 onshore and offshore sites.
Responsibilities include:
Led growth of web chat revenue from $200K to $800K+ per month
Managed customer ...
Jun 2008 — Mar 2009
Account Leader
1903 Berry Dr, Nacogdoches, TX 75964
Manages sales activities of assigned programs and campaigns either personally or through subordinate supervisors.
Responsibilities Include:
Staffing for inbound, outbound and web chat pro...
May 2005 — Jun 2008
Project Lead
1903 Berry Dr, Nacogdoches, TX 75964
Coaches and develops team of agents/representatives to achieve their individual performance goals as well as team goals and assists account leader in managing the sales activities of an ass...
Jun 2004 — May 2005
Team Leader
1903 Berry Dr, Nacogdoches, TX 75964
Coaches and develops team of agents/representatives to achieve their individual performance goals as well as team goals.
Responsibilities Included:
Drive Sales Results
Monitor and discus...
Jun 2002 — Jun 2004
Education
1998 — 2002
Occupations
Executive
Vice President
Senior Director
Chief Executive
Senior Manager
Operations Manager
Skills
Call Center
Customer Service
Coaching
Crm
Sales
Leadership
Management
Change Management
Microsoft Office
Microsoft Excel
Microsoft Word
Powerpoint
Temporary Placement
Managerial Finance
Statistics
Conflict Management
Bpo
Customer Satisfaction
Operations Management
Inbound Marketing
Call Centers
Customer Experience
Telecommunications
Sales Operations
Quality Assurance
Vendor Management
Data Analysis
Human Resources
Project Planning
Outsourcing
Team Management
Performance Management
Customer Retention
FAQs about Patrick Reynolds
What is the main profession of Patrick Reynolds?
This professional's job is Vice President
What are the main profession of This expert?
These person's professions are Executive and Vice President
Where does Patrick Reynolds live?
Patrick currently lives in Nacogdoches, Texas.
Does Patrick Reynolds have the email address?
pa**@etechinc.com is Patrick Reynolds's email address.
Where did Patrick Reynolds work?
Patrick worked at Etech Global Services, Etech Global Services.
Where has Patrick Reynolds studied?
Patrick studied at the Stephen F. Austin State University from 1998 to 2002.
What is the industry that Patrick Reynolds worked in?
Patrick works in Telecommunications industry.
What are the skills of Patrick Reynolds?
This person has the following skills: Call Center, Customer Service, Coaching, Crm, Sales, Leadership, Management, Change Management, Microsoft Office, Microsoft Excel, Microsoft Word, and Powerpoint.