With work experience over 18 years, Mark is currently working at Claimvantage that is located in 107 as a Customer Support Team Manager. Mark received his education at the Bridgewater State University. This expert can be found in Boston, Massachusetts. To contact directly with Mark, you can search for their phone or e-mail or get exhaustive info by requesting access to Mark Sefton's additional details.
Name variants:
Marc Sefton,
Marcus Sefton,
Markus Sefton,
Marquis Sefton,
Mark Sefton
Last updated Jun 06, 2024
Contact Information
Workplace
Customer Support Team Manager
South Portland, ME
Industry
Insurance, Custom Computer Programing
Colleagues
Work History
Customer Support Manager
5 Wall St, Burlington, MA 01803
Direct the activities of 7 solution support engineers
Mentor, train and improve employee development
Review and analyze performance metrics from Salesforce to anticipating staffing requir...
Jul 2015 — Jul 2019
Project Manager For Customer Support Feb 2015 Â July 2015
5 Wall St, Burlington, MA 01803
Developed requirements and processes for the newly created project management team within the support organization. Initiated and completed 3 high visibility projects within schedule and bud...
from Feb 2015
Education
Occupations
Executive
Manager
IT Professional
Computer Software Professional
Support Manager
Counselor
SalesForce Administrator
Operations Manager
Software Developers
Managers
Advisor
Database Administration Professional
Database Administrator
Skills
Management
Cloud Computing
Enterprise Software
Crm
Leadership
Linux
Business Process Improvement
Cross Functional Team Leadership
Saas
Product Management
System Administration
Solution Selling
Telecommunications
Professional Services
Service Delivery
Program Management
Process Improvement
Customer Relationship Management
Integration
Customer Support
Call Centers
Outsourcing
Software As A Service