We found the following information about Laurie Hanlon at 6 Street Technologies, Llc, where the professional has worked as a Director of Customer Success since 2019. Laurie's total work experience is over 19 years, during which time they had at least nine jobs at different companies to develop professional skills. Laurie studied at the University of Maine. This expert received the following certifications: Informix Database Systems Administration Certification, Salesforce Certified Administrator (Sca), and Salesforce Accredited B2B Commerce Administrator. Laurie currently is located in Huntington Station, New York. You can contact with Laurie by searching for phone or email address or get full info by requesting access to Laurie Hanlon's additional details from SoftwareOfficial.
Name variants:
Laurence Hanlon,
Laura Hanlon,
Laureen Hanlon,
Laurel Hanlon,
Lorinda Hanlon
Last updated Jun 02, 2024
Contact Information
Last Update
Jul 10, 2022
Email
la**@6st.co, la**@crmfusion.com
Location
Huntington Station, NY
Company
Workplace
Director of Customer Success
San Antonio, TX
Industry
Information Technology and Services, Business Services at Non-Commercial Site
Colleagues
Work History
Director of Customer Success
20079 Stone Oak Pkwy, San Antonio, TX 78258
from Jan 2019
Product Manager, Demandtools and Dupeblocker
200 Clarendon St FLOOR 22, Boston, MA 02116
Apr 2013 — Dec 2018
Senior Customer Success Manager
Established a highly responsive customer success process/ team to facilitate getting the right support to the right customers at the right time, ensuring complete customer satisfaction
Hir...
Oct 2010 — Mar 2013
Customer Success Manager
Provided daily technical support, personally resolving approximately 20 cases per day, from simple use case questions to more complex data quality process solutions
Conducted 8-12 2-hour p...
Apr 2006 — Oct 2010
Salesforce.com Administration and Campaign Manager
6825 south Galena St SUITE 200, Englewood, CO 80112
Independently learned Salesforce within weeks and immediately began customizing and cleansing the existing database to ensure effective decision making
Implemented CRMfusion’s DemandTools ...
Oct 2005 — Jun 2006
Regency Support Account Manager
Spearheaded Premier Support group in Lenexa, KS, setting new standards for customer success by becoming the first Regency Support Account Manager to become Informix certified and developing ...
Jun 1995 — Jun 1997
Sybase, Sql and Ds Dba
Served as primary database support for three application groups
1994 — 1995
Sybase Database Adminstrator
6021 Connection Dr, Irving, TX 75039
Managed production database administration tasks, quality control, and served backup UNIX administrator on a CRM database for a division of American Express
1993 — 1994
Account Supervisor and Senior Account Executive and Account Executive
6021 Connection Dr, Irving, TX 75039
Primary client contact and acting Project Manager for 2 major consumer databases, 2.5M and 18M customer records, respectively Indirectly managed a team of six account management and database...
1991 — 1993
Education
Occupations
Executive
Director
IT Professional
Computer Software Professional
Produce Manager
Operations Manager
Software Developers
Production Manager
Skills
Salesforce.com
Crm
Force.com
Saas
Project Management
Quality Assurance
Program Management
Cloud Computing
Account Management
Data Integration
Salesforce.com Certified Administrator
Databases
Data Analysis
Enterprise Software
Training
Data Quality
Software Documentation
Software Quality Assurance
Integration
Analytics
Customer Relationship Management
Product Management
Software As A Service
Business Process Improvement
Business Analysis
Leadership
Agile Methodologies
Customer Service
Customer Experience
Training and Development
Documentation
Strategy
Technical Support
Database Administration
Solution Architecture
Product Training
Database Marketing
Customer Support
Cross Functional Team Leadership
Sql
Informix
FAQs about Laurie Hanlon
What's the main profession of Laurie Hanlon?
This professional's job is Director of Customer Success
What jobs is Laurie proficient at at?
Laurie Hanlon is a professional such jobs as Executive and Director.
Where does Laurie Hanlon live?
The professional currently lives in Huntington Station, New York.
What is the expert's email?
Laurie Hanlon's email is la**@6st.co and la**@crmfusion.com.
Where did Laurie Hanlon work?
Laurie Hanlon worked at 6 Street Technologies, Llc, Validity Inc..
What education does Laurie Hanlon have?
Laurie studied at the University of Maine.
Are there any professional certifications, that Laurie Hanlon has?
Laurie Hanlon received the following certifications: Informix Database Systems Administration Certification and Salesforce Certified Administrator (Sca).
What is professional industry that Laurie Hanlon is connected to?
This professional works in Computer Software industry.