Joshua Trice

Director, Managed Services

Since 2018, Joshua Trice has been working in Enterprise Technology Services situated 1, 1. Joshua Trice is a high-skilled Director, Managed Services with over 17 years of work experience. According to Joshua's resume and work profile, Joshua Trice has worked at more than eight companies with numerous backgrounds and got various skills. Joshua attended school at the Capella University from 2018 to 2019. Joshua has professional certification in Comptia A+ and Comptia Security+. Joshua Trice can be found in Phoenix, Arizona – where the professional currently lives. You can search for the professional's phone and email. We can also provide you additional contact information upon request.
Name variants:
Joshuah Trice, Josh Trice
Last updated May 29, 2024

Contact Information

Last Update
Jul 8, 2022
Email
jt**@etechservices.com, jt**@gmail.com
Location
Phoenix, AZ

Workplace

Enterprise Technology Services
Director, Managed Services

Industry

Information Technology and Services

Work History

Director, Managed Services

730 north 52Nd St SUITE 100, Phoenix, AZ 85008
I am responsible for three functional areas of Managed Services; Service Desk, Field Services, and Operations Dispatch, consisting of 18 staff to deliver high quality remote and customer fa...
from Sep 2018

It Service Desk Supervisor

3003 north Central Ave SUITE 1600, Phoenix, AZ 85012
I managed and lead IT service desk team of 11 technicians to deliver high quality end-user support for 900+ members of staff. I was responsible for service request, incident, and problem pr...
Mar 2013 — Aug 2018

User Support Specialist

7310 north 16Th St SUITE 130, Phoenix, AZ 85020
As a technical support and troubleshooting expert, I provided assistance to a diverse client population(small to medium business clients across medical, legal, accounting, and real estate in...
Jun 2012 — Mar 2013

Full Time Student

Full time student. 3.74 GPA Awarded A.A.S. Business, Arts, General Studies
May 2010 — May 2012

Training Management Systems Specialist

6801 Rockledge Dr, Bethesda, MD 20817
Contract) I was the Graduate Training Integration Management System (GTIMS) Specialist, focused on managing this key application covering every facet of training and certifying DoD pilots. I...
Nov 2009 — May 2010

System Support Engineer

Prime Networks, LLC is a Phoenix, AZ information technology consulting and support company offering contractual and one time services throughout the valley to augment and enhance small busi...
Jun 2009 — Nov 2009

Support Engineer Ii

6820 south Harl Ave, Tempe, AZ 85283
Exclusively managed system accounts, equipment, user privileges for all incoming and outgoing employees, while providing second tier support for the entire business unit. Primary support re...
May 2008 — Mar 2009

Systems Administrator, Quality Assurance Evaluator, Base Webmaster, Network Support Technician

Texas
3C701- Communication Computer Systems Operations Craftsman across Luke (AZ) as well as Yokota AB and Misawa AB (Japan)
Jan 2000 — Aug 2007

Education

Occupations

Executive
Director
Owner
Sales Specialist
Equipment Tools Purchasing Agent
Project Manager
Relationship Manager
IT Professional
Information Technology Specialist
Supervisor
Health Specialist
Technicians
Service Operations Expert
Operations Manager
Chief Executive
Department Store Salesperson
Retail Salesperson
Project Managers
Account Service Manager
Customer Service
IT Specialist
Managers

Skills

Comptia A+ Certification
Troubleshooting
Computer Hardware
Active Directory
Servers
Operating Systems
Software Installation
Network Administration
Disaster Recovery
Windows Server
Help Desk Support
Project Management
Remedy Administration
Desktop Administration
Windows Os Platforms
Quality Assurance
Server Administration
Home Networking
Windows
Cisco Technologies
Databases
Security
Technical Support
Microsoft Exchange
Continuous Process Improvement
It Management
Purchasing Negotiation
Hiring
Process Management
Itil Certified
Management
Team Building
Comptia Network+
Comptia Security+
Strategic Leadership
Business Relationship Management
Procurement
Purchasing
Continuous Improvement
Analytical Skills
Office 365
Strategic Thinking
Training
Relationship Building
Presentation Skills
It Service Desk Management
Hiring Practices
Comptia Network +
It Service Desk Governance
Client Oriented Communication
Itil V4
Comptia Security +
Service Delivery Management
Qualifying Candidates
It Leadership
Login