Dana Ayala

Network Security Engineer

With work experience over 33 years, this person is nowadays working at Iternal Networks which is located in 60 as a Network Security Engineer. Dana received his education from 2014 at the ITT Technical Institute. Dana Ayala is a certified professional, that is proven by qualifications : Security+, Network+, and Mcp. the professional speaks English proficiently. This person is located in Chicago, Illinois. To contact Dana, you can search for their phone or email or receive additional info by requesting access to the professional's additional details.
Name variants:
Dana Ayala
Last updated May 02, 2024

Contact Information

Last Update
Jul 12, 2022
Email
da**@iternalnetworks.com, da**@ges.com, it**@aol.com
Location
Chicago, IL

Workplace

iTernal Networks, LLC
Network Security Engineer

Las Vegas, NV

Industry

Information Technology and Services, Computer Repair, Computer Training, Mortgage Broker

Work History

Network Security Engineer

1850 east Sahara Ave SUITE 210, Las Vegas, NV 89104
from Dec 2016

It Helpdesk Analyst and Systems Administrator and Noc

7000 Lindell Rd, Las Vegas, NV 89118
Feb 1, 2015 — Jun 2016

Helpdesk Analyst

6205 Peachtree Dunwoody Rd, Atlanta, GA 30328
Aug 2014 — Feb 2015

Security Audit Support - Technical Support

1755 north Main St, Los Angeles, CA 90031
Work on a team of 10 technicians Responsible for troubleshooting issues related to smart audit support which includes but not limited to issues on: Connection, Point of Sale (POS), Remote ...
Oct 2013 — Aug 2014

Technical Support

Las Vegas, NV
Oct 2013 — Aug 2014

Helpdesk Manager and Engineer

500 north Rainbow Blvd, Las Vegas, NV 89107
Responsible for all tickets on the helpdesk, triaging all tickets that were received by the helpdesk and assigning them to the correct resources (including myself). Also making sure they we...
Jul 2013 — Sep 2013

Helpdesk Manager / Engineer

Jul 2013 — Sep 2013

Helpdesk Manager / Engineer

Mar 2013 — Jul 2013

Help Desk Manager

Managed a helpdesk team of 7 including helpdesk personal and engineers was responsible for all tickets on the helpdesk, triaging all tickets that were received by the helpdesk and assigning...
Mar 2013 — Jul 2013

Systems and Network Engineer and Administrator and Noc Helpdesk and Technical Writer

4255 Dean Martin Dr SUITE C, Las Vegas, NV 89103
Mar 2012 — Sep 2012

Business Technical Engineer

Aug 2011 — Mar 2012

Business Technical Support Engineer

6205 Peachtree Dunwoody Rd, Atlanta, GA 30328
Avaya virtual phone software to average 70 various support calls a day both inbound and outbound, from business customers in multiple service markets across the US. Issued and supported cl...
Aug 2011 — Feb 2012

Senior Escalation Technician

May 2008 — Jul 2011

Senior Lead Escalation Engineer

Jan 2008 — Jul 2011

Technical Help Desk Support Manager

Dec 2007 — May 2008

Technical Help Desk Supervisor

Jul 2001 — Jul 2007

IT Helpdesk Analyst

2000 — Aug 2014

Education

Bachelor's in Information Technology / Cyber Security

Las Vegas, NV
from 2014
2011 — 2014

Associates in Advanced Networking

Las Vegas, NV
from 2010
1996 — 2000

Associates Equiv. in Business Management

Fort Lauderdale, FL
from 1996

Occupations

Security
Engineer
IT Professional
Information Technology Specialist
Systems Administrator
Analyst
IT Specialist
Computer Systems Administrator
Analysts

Skills

Windows 7
Technical Support
Troubleshooting
Active Directory
Networking
Network Administration
Help Desk Support
Software Installation
Vpn
Servers
Dns
Windows Server
Hardware
Operating Systems
Microsoft Office
Computer Hardware
Security
Windows
Routers
Microsoft Exchange
Laptops
Blackberry Enterprise Server
Windows Vista
Windows Xp Pro
Call Centers
Sharepoint
Remote Desktop
Printers
Firewalls
Virus Removal
Customer Support
It Service Management
Remote User Support
Os X
Desktop Application Support
System Administration
Citrix
Desktop Computers
A+ Certified
Antivirus
Group Policy
Wireless Networking
Information Technology
Bmc Remedy
Access
Databases
Workstations
Tier 2
Call Center
Exchange
MS Windows
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