Ccda Gail Watson has been working as a Customer Delivery Manager at Cisco Systems since 2019. Moreover, Ccda has on-the-job experience at more than five companies using similar skills. Ccda has a total work experience of 15+ years. Ccda Gail Watson studied at the Pfeiffer University from 2012 to 2016. This professional has the following certificates: Pmp and Project Management Institute. Currently Ccda lives in Austin, Texas region. Find this person's actual email address and phone with SoftwareOfficial search.
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Ccda Watson
Last updated Aug 21, 2024
Contact Information
Workplace
Colleagues
Work History
Global Pmo Manager, Advanced Services
San Jose, CA
Global PMO Manager supporting Service Provider clients to ensure optimal performance and customer satisfaction in a timely manner.
Strategic and Operational Direction
Performance Manageme...
from Aug 2015
Focused Technical Support Manager
San Jose, CA
Utilize broad scope of industry knowledge and dynamic business acumen toward directing a forward-thinking High Touch technical / operational support team for strategic Service Providers on...
Oct 2012 — Aug 2015
Customer Operations Analyst and High Touch Operations Manager, Team Lead
San Jose, CA
Applied strong leadership talents as main point-of-contact for Verizon Business Private IP ($22-million customer) concerning all reactive HTTS related issues and escalations, including pro...
Aug 2006 — Oct 2012
Network Engineer
1 Verizon Way, Basking Ridge, NJ
Led targeted support of a Frame Relay and VPN network in a 7x24 NOC for various customers, including efficiently performing comprehensive ISDN, T1, T3, Frac T1, and DS3 troubleshooting / t...
Jun 2000 — Aug 2006
Education
2012 — 2016
2004 — 2007
Occupations
Executive
Manager
IT Professional
Information Technology Specialist
Operations Manager
IT Specialist
Skills
Pmp
Itil
Problem Solving
Customer Service
Team Building
Cisco
Escalation
Customer Satisfaction
Metrics
Cross Functional Team Leadership
Fortune 500
Business Acumen
Sla
Professional Services
Strategic Business
Troubleshooting
Telecommunications
Customer Relations
Business Process
Account Management
Cisco Technologies
Vendor Management
Networking
Program Management
Project Management
Managed Services
Data Center
Leadership
Management
Wireless
Cisco Systems Products
Customer Relationship Management
Wireless Technologies
FAQs about Ccda Gail Watson
What is the main profession of Ccda Gail Watson?
Ccda Gail Watson is a Austin, Texas.
What jobs is Ccda Gail Watson a professional at?
Ccda Gail Watson is proficient at such jobs as Executive and Manager.
Where does Ccda Gail Watson live?
Ccda lives in Austin, Texas.
What is the expert's email?
Ccda's email is dg**@nc.rr.com.
How many companies did Ccda Gail Watson work at?
The professional worked at five jobs.
What education does Ccda Gail Watson have?
Ccda studied at the Pfeiffer University from 2012 to 2016.
What are the certifications of Ccda Gail Watson?
The expert received the following certifications: Pmp and Project Management Institute.
What is the industry that Ccda Gail Watson is connected to?
Ccda Gail Watson works in Information Technology And Services industry.