Angela Blackburn is a skilled expert, that works in Tommy Bahama, purveyor of an island lifestyle as a Contract Senior Executive from 2010. Angela has earned professional experience in more than 13 positions at different companies. Angela Blackburn went to the Apprenticeship in Family Owned Business and was studying there. Mount Morris, Illinois is the city, where this professional was known to be situated. Angela Blackburn's email address and phone number are accessed through SoftwareOfficial on demand.
Name variants:
Angelica Blackburn,
Angelina Blackburn,
Angeline Blackburn,
Angel Blackburn,
Angie Blackburn
Last updated Jul 01, 2024
Contact Information
Workplace
Colleagues
Work History
Contract Senior Executive
Greater Seattle Area
Leadership Excellence Assignment
Strategic Advisor, Contact Center Architect and Project Leader
Hired to create a contact center strategy and tactical implementation plan to support the comp...
Jun 2010 — Feb 2012
Contract Senior Executive
Leadership Excellence Assignment
Senior Vice President, Business Operations
Hired pre-acquisition to provide interim leadership and coaching to sales and service team of 100+ generating over...
Mar 2008 — Apr 2009
Principal and Founder
Tampa/St. Petersburg, Florida Area
Provide temporary executive leadership for clients seeking to transform their customer support organization, upgrade contact center technology and/or temporarily augment the senior leadershi...
from May 2007
Senior Vice President, Customer Operations
Architected the transformation of business operations to support the company’s new retail marketing vision.
Leadership responsibility for global workforce of 4000+ across 16 locations; han...
May 2005 — May 2007
VP, Customer Service
Planned and implemented major technology upgrades and significant culture changes in a highly complex B2B environment in preparation for migration to enterprise Siebel CRM.
Leadership respon...
Feb 2003 — Oct 2004
Vice President, Global Operations and Customer Care
Responsible for designing and executing a contact center strategy and associated infrastructure to support this start-ups business growth.
Leadership responsibility of 1200+ global associate...
Sep 2000 — Apr 2002
Vice President, Worldwide Customer Support
Architected and led the turnaround and growth of Apple’s global technical support and customer service teams in advance of the iMac launch. Oversaw development of the Apple support website....
Apr 1999 — Apr 2000
Vice President, Sanwa BankDirect
Industry outsider brought in to develop and implement a break-through direct banking strategy to position the bank as an industry leader in the application of CRM technology and high quality...
Sep 1996 — Apr 1999
Division Vice President, Catalog Sales and Customer Satisfaction
Responsible for Eddie Bauer's catalog call center strategy, operations, and 1400 associates handling over 10 million annual calls generating over $400 million in sales and an annual operatin...
Oct 1994 — Aug 1996
Director, Direct Sales
Chaska, MN
Responsible for developing and implementing a highly scalable call center strategy to support NordicTrack's aggressive growth plans.
Apr 1991 — Jul 1993
Manager, Corporate Telephone Support
Responsibilities began in supervisory capacity supporting all incoming call traffic for Honeywell Corporate facilities housing roughly 20,000 people in 15 locations across the Minneapolis/St...
Jul 1984 — Jan 1991
Manager, National Customer Service
Responsibilities began with administrative position supporting nine engineers selling Computer Graphics and Test & Measurement products. Within 6 months was promoted to supervisory posi...
Apr 1978 — Jun 1984
Education
Occupations
Professor
School Principal
Executive
Founder
Engineer
Customer Service
Sales Specialist
Client Service Officer
Advisor
Project Manager
Architect
IT Professional
SalesForce Administrator
School Administrator
Educational Manager
Founding Member
Chief Executive
Project Managers
Database Administration Professional
Database Administrator
Skills
Call Center
Strategic Planning
Customer Experience
Vendor Management
Program Management
Process Improvement
Crm
Change Management
Leadership
Team Building
Start Ups
Outsourcing
Business Strategy
Operations Management
Salesforce.com Implementation
Cloud Applications
Customer Service Operations
Contact Center Strategy
Workforce Optimization
Cloud Based Telephony
Cloud App Integration
Integration
Strategy
Call Centers
Executive Management
Customer Satisfaction
Cross Functional Team Leadership
Business Development
Cloud Computing
Salesforce.com
E Commerce
Coaching
B2B
Direct Sales
Sales
Mergers and Acquisitions
Project Planning
Management
Enterprise Software
Saas
Strategic Partnerships
Disaster Recovery
Consulting
Business Process Improvement
Customer Relationship Management
Software As A Service
FAQs about Angela Blackburn
What is the main profession of Angela Blackburn?
Angela is a Contract Senior Executive.
What are the main profession of Angela Blackburn?
These person's professions are Professor and School Principal
Where is Angela Blackburn located?
The expert is located in Mount Morris, Illinois.
How many companies did Angela Blackburn work at?
The professional worked at 13 jobs.
Does Angela Blackburn have personal website or blog?
The expert`s website is http://www.angieblackburn.com/.
What education does Angela Blackburn have?
Angela studied at the Apprenticeship in Family Owned Business.
Are there any industries, that Angela Blackburn works in?
This professional works in Management Consulting industry.
What are special skills of Angela Blackburn?
This professional has the following skills: Call Center, Strategic Planning, Customer Experience, Vendor Management, Program Management, Process Improvement, Crm, Change Management, and Leadership.