Since 2019, Zachary Ballard has been working in Ortho Clinical Diagnostics 1115, 1115. This professional is an experienced Head of Regions Latam, Japan, Aspac and Ortho Careâ with over 25 years of work experience. According to Zachary's resume and work profile, Zachary has worked at more than 11 places with diverse backgrounds and got various skills. Zachary attended school at the Iese Business School from 2014 to 2014. Zachary Ballard can be found in New York, New York – where this person currently lives. You can search for this expert's contacts. We can also provide you detailed contact information upon request.
Name variants:
Zachariah Ballard,
Zacharias Ballard,
Zackary Ballard,
Zack Ballard,
Zacky Ballard,
Zach Ballard
Last updated Jun 25, 2024
Contact Information
Last Update
Jul 4, 2022
Email
za**@stanfordalumni.org
Location
New York, NY
Company
Workplace
Head of Regions Latam, Japan, Aspac and Ortho Careâ
Raritan, NJ
Industry
Medical Devices
Colleagues
Work History
Head of Regions Latam, Japan, Aspac and Ortho Careâ
1001 Hwy #202, Raritan, NJ
Head of LATAM, Japan, and ASPAC with direct P&L responsibility for the business. Maintain global leadership for Ortho Care™ (service and ValuMetrix consulting branch)
from Feb 2019
Chief Customer Officer and Global Vice President Ortho Careâ
1001 Hwy #202, Raritan, NJ
In this expanded role, work with the CEO to develop and implement a Customer Excellence strategy across the company. Responsible for building Voice of the Customer and a company culture buil...
from Jun 2017
Global Vice President Ortho Careâ
1001 Hwy #202, Raritan, NJ
Global responsibility for service and the consulting division in this company undergoing a turnaround under the Carlyle Group. The role was a key pillar, leading the Customer-centric, growth...
Jul 2015 — Jun 2017
Cluster Service Head - Southwest Europe and Country Service Head - Spain
Functional responsiblity for overall Healthcare Service in South West Europe (total 1500 people with Service Revenue of €294M, in a Cluster Healthcare organization with total sales of €1.2B)...
Dec 2012 — Jun 2015
Vice President, Emea Service and Customer Support
EMEA Service and Customer Support for Healthcare Diagnostics. Functional responsibility for 1450 people with a budget of $164M. The EMEA Region is Europe, Middle East, and Africa, with sales...
Nov 2009 — Nov 2012
Senior Director, Emea Ii Service and Customer Support
EMEA II Region (Field Service, Technical Hotline, Second Level Support, and Service Administration): Direct responsibility for 590 people with a budget of $54M. The EMEA II Region includes S...
Nov 2007 — Nov 2009
Customer Care Director
EMA II Region (Instrument Service, Hotline, Training, and Service Administration): Direct responsibility for 62 people, whole team (including dotted line) 206 people, with budget responsibil...
Feb 2005 — Oct 2007
R and D Program Manager
3000 Hanover St, Palo Alto, CA 94304
Managed 2 new product programs on critical schedule to successful market introduction. Led the schedule, staffing plans, and budgets for needed R&D, Marketing, Finance, Customer Service func...
Jul 2001 — Feb 2005
New Product Industrialization Architect-Manager
3000 Hanover St, Palo Alto, CA 94304
Led internal and external teams in Barcelona and Singapore. Challenged status quo with new Engineering Transfer model. Led engineering teams on successful quality improvement and cost reduct...
Jul 1997 — Jul 2001
Manufacturing Engineer
3000 Hanover St, Palo Alto, CA 94304
Responsible for manufacturing line. Process engineering, statistical control, and engineering redesigns. Internal Failure rate dropped by half during my tenure.
Jul 1995 — Jul 1997
Education
Occupations
Executive
Vice President
Chief Executive Officer
Writer
Promoter
Chief Executive
Corporate Executive
Skills
Cross Functional Team Leadership
Program Management
Medical Devices
Team Leadership
Manufacturing
Process Improvement
Change Management
Process Engineering
Team Building
Management
Healthcare
Strategy
Customer Service
Training
Business Strategy
Engineering
Customer Oriented
Six Sigma
Product Management
Quality Assurance
Operational Excellence
Integration
Budgets
Start Ups
Field Service
Diagnostics
Operations Management
Supply Chain Management
Product Launch
Continuous Improvement
Business Process Improvement
Budgeting
Customer Relations
Customer Focus
Sales
R&D
Project Management