Since 2019, Zach Christopoulos has been working in United Heritage Credit Union situated 1, 1. This professional is a high-skilled Director of Contact Center with over 16 years of work experience. According to Zach's resume and work profile, this person has worked at more than seven places with diverse backgrounds and got various skills. Zach attended school at the Walsh College from 2014 to 2017. This professional has professional certification in Nmls #1141852 and Developing Executive Presence. Zach can be found in Auburn Hills, Michigan – where this person currently lives. You can search for Zach's phone number and email. We can also provide you additional contact information upon request.
Name variants:
Zachary Christopoulos
Last updated Jun 24, 2024
Contact Information
Last Update
Jun 22, 2022
Email
zc**@laketrust.org
Location
Auburn Hills, MI
Company
Workplace
Director of Contact Center
Austin, TX
Industry
Banking, State Credit Union, State Credit Unions, Federal Credit Unions
Colleagues
Work History
Director of Contact Center
12208 north Mo Pac Expy, Austin, TX 73301
from Nov 2019
Member Solution Center Manager
18321 east 8 Mile Rd, Eastpointe, MI 48021
Manage six-person Contact Center responsible for all member service and loan related requests via phone, live chat, and e-mail
Develop and implement department strategy, procedures, and gu...
Nov 30, 2017 — Jun 25, 2018
Contact Center Manager
101 north Park St, Traverse City, MI 49684
Manage 35-person Contact Center comprised of Contact Center Specialists, Digital Service Representatives, Universal Member Specialists, Assistant Managers, and Leads
Oversee phone, ITM, an...
from Jun 2018
Member Experience Assistant Manager
4605 Hwy #23, Brighton, MI
Lead team of 14 Member Experience Associates in the Contact Center
Consistently coach team to ensure we are creating the best member experience and utilizing relationship selling tools
Ho...
Jun 30, 2009 — Dec 10, 2017
Member Experience Team Lead at Lake Trust Credit Union
4605 Hwy #23, Brighton, MI
Help to define newly created position while shaping and leading new department devoted to consumer loan origination, consumer loan closing, credit card servicing, and home equity loan proce...
Aug 2013 — Nov 2016
Contact Center Representative
4605 Hwy #23, Brighton, MI
Speak with credit union members over the phone and assist them with financial questions and transactions
Perform maintenance on accounts, loans, Online Banking, Phone Banking, debit cards,...
Aug 2011 — Aug 2013
Teller
4605 Hwy #23, Brighton, MI
Accurately process transactions such as deposits, withdrawals, cashier’s checks, cash advances, and Visa gift cards
Identify member needs and suggest beneficial products and services
Aver...
Jul 2009 — Aug 2011
Education
2014 — 2017
2014 — 2016
2012 — 2013
2010 — 2012
Occupations
Executive
Director
Manager
Operations Manager
Skills
Customer Service
Banking
Loans
Credit
Management
Leadership
Retail Banking
Process Improvement
Contact Centers
Loan Origination
Finance
Consumer Lending
Innovation
Credit Unions
Credit Analysis
Credit Cards
Payments
Small Business Lending
Business Process Improvement
FAQs about Zach Christopoulos
What is the main profession of Zach Christopoulos?
This professional's job is Director of Contact Center
What are the main profession of The professional?
These person's professions are Executive and Director
Where does Zach Christopoulos currently live?
They currently lives in Auburn Hills, Michigan.
Does the professional have the email address?
zc**@laketrust.org is The professional's email address.
Where did Zach Christopoulos work?
The professional worked at United Heritage Credit Union, Parda Federal Credit Union.
Where has Zach Christopoulos studied?
Zach studied at the Walsh College from 2014 to 2017.
Are there any professional certifications, that Zach Christopoulos has?
This expert received the following certifications: Nmls #1141852, Developing Executive Presence, Nmls License, Id #1141852, and Nmls Certification, Id #1141852.
Are there any professional industries, that Zach Christopoulos is connected to?
Zach Christopoulos works in Banking industry.