We found the following information about William Neal Moody at Reverbnation, where this person has worked as a Customer Experience Manager since 2018. William's total work experience is over 13 years, during which time this person had at least six jobs at different places to develop professional skills. William studied at the University of North Carolina at Chapel Hill from 2002 to 2006. William Neal Moody currently lives in Raleigh, North Carolina. You can contact with William by looking for phone or email address or find additional info by requesting access to this person's additional details from us.
Name variants:
Wiliam Moody,
Williem Moody,
Bill Moody,
Billy Moody,
Billie Moody,
Will Moody,
Willie Moody,
Willy Moody,
Liam Moody
Last updated Jun 25, 2024
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Customer Experience Manager
Morrisville, NC
It is truly exciting to manage a team dedicated to our user's experience with our product offering. Helping to analyze site usage, user feedback, and data to ensure that our users have the b...
from Dec 2018
Associate Product Manager - Experience Lead
Morrisville, NC
With a wealth of knowledge and depth of experience in working with both ReverbNation's products and user base, it is my mission to make sure the customer's journey within the product suite i...
Jan 2017 — Dec 2018
Product Specialist
Morrisville, NC
My vast experience and knowledge of both our company’s products and users led to a Product Specialist position making perfect sense. I managed and supported a product team tasked with implem...
Jun 2014 — Jan 2017
Director of Support and Operations
Morrisville, NC
As Director of Support and Operations, I managed three departments: Support, Billing, and Operations. Responsible for 14 direct reports, I ensured we delivered high level client support and ...
Jul 2012 — Jun 2014
Head of Customer Support
Morrisville, NC
As ReverbNation experienced great growth, I was fortunate enough to be promoted to the Head of Customer Support. I personally managed the creation and development of the entire Support depar...
Aug 2006 — Jul 2012
Artist and Customer Services
Morrisville, NC
For the first year of ReverbNation.com, I served as the primary point of contact for all artists, fans, and venues who signed up for the website and service. Tasked with not only troubleshoo...
2006 — 2007
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