Wesley Welty is a high-skilled professional, that works in Lytx, Inc main office of which is in 353. as a Senior Technical Support Engineer since 2017. Wesley Welty has earned professional experience in more than seven positions at different companies. Wesley Welty went to the The Advertising Arts College and got education there from 1992 to 1995. San Diego, California is the area, where this professional was known to be settled. Wesley Welty's contacts can be easily accessed through SoftwareOfficial by request.
Name variants:
Wes Welty
Last updated Jun 25, 2024
Contact Information
Last Update
Jul 9, 2022
Email
we**@symantec.com, we**@mako-labs.com
Location
San Diego, CA
Company
Workplace
Senior Technical Support Engineer
San Diego, CA
Industry
Information Technology and Services, The Company Provides Risk Management Services Which Consist Of Risky Driving Event Capture, Analysis And Reporting., The Company Provides Risk Management Services Which Consist Of Risky Driving Event Capture, Analysis And Reporting
Colleagues
Work History
Senior Technical Support Engineer
9785 Towne Centre Dr, San Diego, CA 92121
from Nov 2017
Client Services and Training Manager
12230 El Camino Real SUITE 220, San Diego, CA 92130
Customer Support/Trainer manager focused on increasing customer satisfaction by training and mentoring individuals and groups how to use our franchise management SaaS offerings. IFX is a fra...
May 2016 — Oct 2017
Compliance Manager
California
Managed compliance and support departments focused on ensuring and improving adherence to Information Security industry guidelines. Diverse roles included QA, Customer Success, Project Manag...
Apr 2014 — Jan 2016
Consulting Technical Support Manager
Provided customer support services for developers and customers in the use and development of iBeacon mobile technology. This opens the door for new opportunities for app developers and reta...
Jan 2014 — Jun 2014
Technical and Customer Support Manager
350 Ellis St, Mountain View, CA 94043
Managed a dedicated Tier III support unit focused on quality customer service, training and problem resolution for internal/external customers and Cloud Backup partners. Diverse roles includ...
Jun 2008 — Oct 2013
Technical and Customer Support Manager
Managed customer and technical support unit comprised of three support representatives. Responsible for developing and providing multi-tiered support and product training programs for intern...
Jun 2002 — Jun 2008
Customer Support Manager
Managed customer and technical support unit comprised of three internal and six outsourced support representatives in busy call center (150-200 phone calls per day, 300-450 e-mails, 4-7 seat...
Apr 2000 — Jun 2002
Education
1992 — 1995
Occupations
IT Professional
Technical Support Specialist
Engineer
Training Manager
Support Manager
Executive
Manager
Systems Support Specialist
Support Specialists
Managers
Operations Manager
Skills
Technical Support
Cloud Computing
Management
Enterprise Software
Leadership
Windows
Customer Satisfaction
Crm
Customer Service
Troubleshooting
Databases
Quality Assurance
Training
Sales
Vendor Management
E Commerce
Cross Functional Team Leadership
Os X
Vmware
Networking
Call Centers
Mobile Devices
Software As A Service
Dns
Process Improvement
Saas
Strategic Partnerships
Team Building
Program Management
Business Process Improvement
Mac Os X
Global Cross Functional Team Leadership
Windows 7
Project Management
Salesforce.com
Team Leadership
Customer Relationship Management
Customer Success
Information Security
Windows 10
Zendesk
Hiring
Telematics
Documentation
Eld