We found the following information about Wendy Mongelli at RiverRock Systems, where this professional has worked as a Customer Billing Analyst since 2009. Wendy's total work experience is over 12 years, during which time this professional had at least six jobs at different places to develop professional skills. Wendy studied at the State University of New York College at Oneonta from 1992 to 1993. Currently, Wendy Mongelli is located in Oak Point, Texas. You can contact with Wendy by searching for phone number or email or get full information by requesting access to Wendy Mongelli's additional details from SoftwareOfficial.
Name variants:
Gwendolen Mongelli
Last updated Jun 21, 2024
Contact Information
Last Update
Jun 21, 2022
Email
wm**@riverrocksystems.com
Location
Oak Point, TX
Company
Workplace
Customer Billing Analyst
Dallas, TX
Industry
Custom Computer Programing, Electric Services
Colleagues
Work History
Carrier Access Billing Analyst
Responsible for generating monthly invoices in a timely manner while providing excellent customer service to the client.
Advised several smaller clients, up to a dozen at one time.
Hands o...
Feb 2003 — Jun 2009
Centralized Office Engineering Support
Coordinated switch upgrades with the planning group, field personnel and vendors.
Informed key departments in the company such as marketing, database switch translations and the billing grou...
Jan 2000 — Jan 2002
Network Operations Center Analyst
Monitored the long distance network, generated and worked trouble tickets in response to out of service issues.
Acted as the transition project manager for the NOC during the conversion of ...
Jan 1999 — Jan 2000
Fraud Associate
Analyzed 1+, toll free, and calling card usage on both the long distance and local networks.
Investigated customer usage using various billing systems including CAMS, DPI, FLEX and CIBP.
Ana...
Jan 1998 — Jan 1999
Long Distance Provisioning Analyst
Provisioned and worked trouble tickets for customers in the DCO and DMS500 switches.
Created training material for the transition from New York to Texas in 1997.
Managed four wholesale acc...
Jan 1996 — Jan 1998
Education
1992 — 1993
1986 — 1992
Occupations
Analyst
Engineer
Customer Service
Sales Specialist
Client Service Officer
Executive
Analysts
Skills
Telecommunications
Troubleshooting
Customer Service
Invoicing
Switches
Ip
Business Analysis
Call Centers
Databases
Computer Network Operations
Analysis
Billing Systems
FAQs about Wendy Mongelli
What is the profession of Wendy Mongelli?
This professional's job is Customer Billing Analyst
What are the main profession of Wendy?
These person's professions are Analyst
Where is Wendy Mongelli currently located?
The professional is located in Oak Point, Texas.
What is the professional's email?
Wendy Mongelli's email is wm**@riverrocksystems.com.
How many companies did Wendy Mongelli work at?
Wendy Mongelli worked at six jobs.
What education does Wendy Mongelli have?
Wendy studied at the State University of New York College at Oneonta from 1992 to 1993.
Are there any special industries, that Wendy Mongelli works in?
This person works in Telecommunications industry.
Are there any special skills, that Wendy Mongelli has?
This professional has such skills as Telecommunications, Troubleshooting, Customer Service, Invoicing, Switches, Ip, Business Analysis, Call Centers, Databases, and Computer Network Operations.