Wendy Grohman has been a Customer and Software Support Specialist in Itvibes, Inc since 2019. Additionally, this expert has on-the-job experience at more than 13 companies in the related field. Wendy has a total work experience of 18+ years. Wendy Grohman studied at the American Public University System from 2013 to 2017. Now they live in Houston, Texas region. Find this expert's current email address and phone through our search.
Name variants:
Gwendolen Grohman
Last updated Jun 18, 2024
Contact Information
Workplace
Customer and Software Support Specialist
Spring, TX
Industry
Information Technology and Services, Business Services at Non-Commercial Site, Custom Computer Programing, Custom Computer Programming Services, Nsk, Nonclassifiable Establishments
Colleagues
Work History
Customer and Software Support Specialist
25307 Interstate 45 SUITE 140, The Woodlands, TX 77380
from Apr 2019
Production Coordinator and App Manager and Graphic Designer
P/O Box 879, Humble, TX
Manage production of posters, program books, tickets, passes, and other promotional products for schools and first responder organizations. Seasonal graphic designer of these products. Desig...
Jun 2017 — Apr 2019
Office Assistant
P/O Box 132889, The Woodlands, TX
Checking in and checking out patients, payments, scheduling, referrals, insurance verification, prior authorizations for procedures, data entry, hospital billing, technical assistance of mi...
Sep 2016 — May 2017
Doctors Assistant and Insurance Verification
Medical and vision insurance verification, referrals, coordination of benefits, benefit inquiries, and implemented a new position for insurance verification and coordination. Contacts an...
Jul 2010 — Mar 2012
Owner and Designer
Design and sell advertising and marketing supplies.
Web and graphic design.
SEO and social media management.
Create and control clientele list.
Sales.
Jan 1, 2006 — Jul 2010
Assistant Manager
Recruit new employees.
Manage disciplinary process.
Train employees on importance of customer service.
Drive continued improvement of sales results.
Mar 2010 — Jun 2010
Supervisor and Floor Manager
1801 Garth Rd, Baytown, TX 77520
Direct and supervise employee’s daily activities.
Conduct all activities to insure exceptional customer service.
Prepare and handle all accounting deposits.
Insure proper balance of all ...
Mar 2009 — Aug 2009
Office Manager
13960 Trinity Blvd, Fort Worth, TX 76118
Create contracts for copier/printer repair and maintenance technicians, payroll, new filing system, multi-line phone system, scheduling repairs, scheduling meetings for owner.
Jan 2006 — Jan 2007
Underwriter and Insurance Sales Agent
Investigate insurance policies for fraud and risk.
Interview prospective clients to obtain data about their financial resources and needs.
Explain features, advantages and disadvantages o...
Mar 2005 — Jan 2006
Office Assistant
Create and implement patient records filling system and daily file arrangements.
Insurance verification, billing arrangements, accounts payable and receivable.
Create new patient registra...
Jan 2003 — Mar 2005
Medical Assistant and Referral Coordinator
Manage patient care and assistance.
Assist with patient’s billing and insurance inquiries.
Referrals, verify medical insurance, schedule appointments.
Patient records management in accor...
2004 — 2005
File Clerk and Nurses Aid
Schedule and dispatch R.N.’s, L.V.N.’s, and C.N.A.’s to patient homes. Coordinate information flow between insurance, home health, and pharmaceutical companies.
Jun 1997 — Jun 2000
Education
2013 — 2017
2014 — 2017
2009 — 2011
1998 — 2000
Occupations
Sales Specialist
Support Specialist
IT Professional
Information Technology Specialist
Designer
Graphic Designer
Coordinator
Executive
Manager
Client Service Officer
Customer Service
IT Specialist
Managers
Operations Manager
Skills
Customer Service
Management
Microsoft Office
Team Building
Marketing
Social Media
Social Networking
Retail
Powerpoint
Team Leadership
Customer Satisfaction
Adobe Creative Suite
Graphic Design
Photoshop
Visual Merchandising
Troubleshooting
Wordpress
Customer Support
Online Reputation Management
Text Message Marketing
Live Chat Management
Google Analytics
Google Mybusiness Management
Business Listing Mangement
Semrush
Hubspot
Help Desk Support
Support Tickets