Since 2019, Victoria Bethea has been working in Tcc, Llc Maryland 252, 252. Victoria is a high-skilled Customer Solutions Specialist with over 13 years of work experience. According to Victoria's resume and work profile, this expert has worked at more than 14 places with diverse backgrounds and got various skills. Victoria attended school at the Morgan State University from 2019 to 2022. This professional has professional certification as Customer Service and this person has studied Japanese and English. Victoria Bethea can be found in Baltimore, Maryland – where this person is currently located. You can search for this expert's phone and email. We can also provide you detailed contact information upon request.
Name variants:
Viktoria Bethea,
Vyctoria Bethea,
Vic Bethea,
Vick Bethea,
Vickie Bethea,
Vicky Bethea,
Vicki Bethea,
Viki Bethea,
Vikki Bethea
Last updated Jun 23, 2024
Contact Information
Workplace
Colleagues
Work History
Customer Solutions Specialist
230 Schilling Cir SUITE 100, Hunt Valley, MD 21031
from Aug 2019
Business Developement Specialist
4250 north Fairfax Dr SUITE 600, Arlington, VA 22203
Achieved 85% of target sales(250 contacts per week) and 92% of target interaction length (20 minutes per customer). Increased sales over 20% over 11 months by offering consultation membershi...
Feb 2018 — Aug 2019
Chat Specialist
125 east Sir Francis Drake Blvd, Larkspur, CA 94939
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives Quickly and accurately answer customer questions, suggested effective solutions and ...
Jan 2016 — Feb 2018
Chief Executive Officer
Paradigm Marketing Services LLC is a full-service social media marketing agency. Our Founder, Victoria Bolden-Bethea, launched Paradigm Marketing Servicess LLC in 2016 to help small to mid-s...
from Apr 25, 2015
Business Owner
BL Marketing Services provides social media consulting, social media management, SEO, and business branding.
from Sep 2014
Technical Support Representative
44051 Nobel Dr, Fremont, CA 94538
Provided customer service for an average of 60+ calls per day, answering customer inquiries, solving problems, and providing new product information
Recommended, selected and helped locate...
Dec 2013 — Nov 2015
Customer Service Represenative
Handle questions and product inquiries from customers
Recommend appropriate products/services/plans and place orders for customers
Handle product returns, complaints and other customer re...
Jun 2012 — Sep 2013
Qa Tester
502 Washington Ave SUITE 200, Towson, MD 21204
Provided an in depth study of software.
Tested products for glitches and product failures
Documented defects or product failures in the standard bug writing format to be submitted in JIRA...
Oct 2011 — Feb 2012
Technical Support Representative
502 Washington Ave SUITE 200, Towson, MD 21204
Provided customer service for an average of 60+ calls per day, answering customer inquiries, solving problems, and providing new product information
Recommended, selected and helped locate...
Oct 2010 — Dec 2010
Dispatcher
Fresno, CA
Monitored businesses after hours using video and audio
Directed calls to appropriate individuals and departments
Managed quality communication and customer support during emergency situat...
Apr 2009 — Mar 2010
Customer Retention Specialists
Open new accounts for customers interested in a loan
Checked customers credit and business receipts to determine credit worthiness
Set up appointments for installers to set up credit proc...
Feb 2007 — Jan 2009
Personal Assistant and Secretary
Assisted owner by answering calls, making appointments, distributing flyers, giving quotes, ordering supplies, and assisting with payroll Performed basic office duties
Jun 2006 — Jan 2007
Education
2019 — 2022
2014 — 2018
2014 — 2018
2014 — 2017
1993 — 1996
Occupations
Executive
Chief Executive Officer
Engineer
Customer Service
Sales Specialist
Client Service Officer
Marketer
Advertising Professional
Corporate Executive
Chief Executive
Advertising Sales Agent
Skills
Web Pages
Jira
Management
Sales
Social Media Marketing
Web Maintenance
Administrative Assistance
Quality Assurance
Marketing
Customer Satisfaction
Technical Support
Social Media
Customer Service
Troubleshooting
Communication
Microsoft Office
Team Leadership
Public Relations
Business Development
Zendesk
Call Center
Time Management
Data Entry
Phone Etiquette
Salesforce.com
Customer Retention
Customer Experience
Inbound Marketing
Call Centers
Workforce Management
Telemarketing
Account Management
Sla
Call Center Development
Customer Support
Service Delivery
Contact Centers
Training
Bpo
Teamwork
Problem Solving
Operations Management
Process Improvement
Crm
Team Management
Outsourcing
Human Resources
Leadership
Project Management
Budgets
Telephone Skills
B2B
Vendor Management
Change Management
MANAGEMENT
SALES
CALL CENTER
JIRA
SALESFORCE
ADMINISTRATION
FAQs about Victoria Bethea
What is the profession of Victoria Bethea?
This professional's job is Customer Solutions Specialist
What are the main profession of The professional?
These person's professions are Executive and Chief Executive Officer
Where does Victoria Bethea currently live?
Baltimore, Maryland is the place where Victoria Bethea lives
What is Victoria's email?
The expert's email is vi**@gmail.com.
How many companies did Victoria Bethea work at?
Victoria Bethea worked at 14 jobs.
What education does Victoria Bethea have?
Victoria studied at the Morgan State University from 2019 to 2022.
What are the certifications of Victoria Bethea?
The expert received the following certifications: Customer Service.
What languages does Victoria Bethea speak?
Victoria Bethea speaks Japanese and English.