Ulises Ramirez

Call Center Specialist

With work experience over 13 years, this expert is now working at Ekit as a Assistant Team Leader. Ulises received his education from 2006 to 2012 at the Newbury College. they speak proficiently two languages: English and Spanish. This professional lives in Boston, Massachusetts. To contact directly Ulises, you can look for their phone number or email address or find exhaustive information by requesting access to the professional's additional details.
Name variants:
Ulises Ramirez
Last updated Jun 23, 2024

Contact Information

Last Update
Jul 9, 2022
Email
ur**@newbury.edu
Location
Boston, MA
Company

Workplace

ekit
Assistant Team Leader

Industry

Telecommunications

Work History

Assistant Team Leader

Lead a staff of up to 15 Team Members Answer from 80-90 calls in an 8 hour shift Reply to customers’ questions and concerns via E-mail Assist in troubleshooting handsets, SIM cards and p...
Apr 2009 — Apr 2015

Call Center Specialist

202 west 1St St, Boston, MA 02127
from Apr 2015

Assistant Business Mananger Intern

316 Huntington Ave, Boston, MA 02115
Jan 2012 — May 2012

Sales

Los Angeles, CA
Develop relationships with current and prospective customers Provide courteous, helpful and knowledge service to the customers throughout the store, including the sales floor, fitting room...
Oct 2007 — Apr 2009

Stock Manager and Assistant Visual

Keep stock organized for everyone's ease Process 10-20 boxes of shipment daily Ship customers orders Manage store inventory, visual (window, mannequins) and floor sets
Aug 2006 — Nov 2007

Sales Associate

Dec 2004 — Sep 2006

Administrative Assistant Intern

Jul 2004 — Sep 2006

Gift Shop Sales Associate

Boston, MA
Jul 2003 — Sep 2003

Education

2006 — 2012

Occupations

Executive
Assistant Team Leader
Team Leader
Operations Manager

Skills

Flexibility
Microsoft Office
Face To Face Sales
English Spanish
Customer Satisfaction
Mobile Communications
Communication
Outstanding Interpersonal Communication Skills
Highly Reliable
Outstanding Time Management Skills
Stock Management
Motivation
Customer Service
Retail
Timely Decision Making
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