With work experience over 27 years, Tracy is currently working at Topa Insurance Company that is based in 190 as a Director of It Product Management. Tracy received his education from 1983 to 1986 at the California State University, Chico. This professional has certifications in : Cem (Customer Experience Management), Togaf, and Agile Product Manager. Tracy Tillinghast is located in San Francisco, California. To contact Tracy, you can look for their phone or email address or get further information by requesting access to this expert's additional details.
Name variants:
Tracey Tillinghast,
Tracie Tillinghast,
Traci Tillinghast
Last updated Jun 23, 2024
Contact Information
Last Update
Jun 30, 2022
Email
tr**@csaa.com
Location
San Francisco, CA
Company
Workplace
Director of It Product Management
Los Angeles, CA
Industry
Insurance, Fire/Casualty Insurance Carrier, Insurance Carrier, Property & Casualty Insurance Company, Insurance Companies, Insurance Agents, Brokers, and Service
Colleagues
Work History
Director of It Product Management
24025 Park Sorrento SUITE 300, Calabasas, CA 91302
Accountable for working with business to develop IT Strategy, Road-map and prioritization of all IT activities. Accountable for successful roll-out of new Policy Administration System (Insur...
from Apr 2018
Policy Life Cycle Solutions Executive
3055 Oak Rd, Walnut Creek, CA 94597
Business Lead accountable for introducing new digital & CRM capabilities. Executive leader of Change Management organization accountable for change associated with introducing new capabiliti...
Sep 2015 — Mar 2018
Business Solutions Manager
3055 Oak Rd, Walnut Creek, CA 94597
Provided leadership as Product Owner accountable for the execution of a very large scale enterprise transformation program to launch a new Policy Administration System and consolidate legacy...
Aug 2009 — Sep 2015
Product Manager
3055 Oak Rd, Walnut Creek, CA 94597
Acting as Product Owner and Program Manager lead POS application development effort (PolicyNet
Jun 2007 — Jul 2009
It Account Manager
3055 Oak Rd, Walnut Creek, CA 94597
Worked as IT Account Manager representing Sales & Web Applications business teams. Assisted in planning, sizing, and developing technology road maps and strategies
Jun 2004 — May 2007
It Application Development Manager
3055 Oak Rd, Walnut Creek, CA 94597
Successfully rolled out new Compensation System (Callidus), Self-Service quoting application (2MQ), POS application (SalesX), and Payment application (Payment Tool).
Sep 2001 — Jun 2004
Producer Compensation Manager
3055 Oak Rd, Walnut Creek, CA 94597
Responsible for managing producer compensation of P&C Agents. Quickly identified and corrected 12 areas in which we were either paying Agents incorrectly or checks/balances did not exist to ...
Apr 2000 — Sep 2001
Sales Organization and Strategy Manager
3055 Oak Rd, Walnut Creek, CA 94597
Represented Sales Division in all technology initiatives, including Y2K, PC roll-out, and PAS replacement effort. Developed HO rating tool using VBA and Excel that was used by all CA Agents
Jun 1999 — Apr 2000
Area Business Development Manager
3055 Oak Rd, Walnut Creek, CA 94597
Accountable for the Sales Performance of a Region that included 100 Sales Agents and 6 Sales Managers. Exceeded goals in all business lines.
Jan 1998 — May 1999
Assistant Manager
3055 Oak Rd, Walnut Creek, CA 94597
Responsible for overall operation of Branch office. Accountable for achieving sales goals in Travel, Membership, Auto, and Property Insurance
Jan 1996 — Dec 1997
Sales Manager
3055 Oak Rd, Walnut Creek, CA 94597
Responsible for Managing 14 Sales Agents and generating P&C Sales for Santa Rosa Branch. Successfully turned Branch around from missing all sales goals year prior to joining to exceeding all...
Sep 1993 — Jan 1996
Sales Representative
3055 Oak Rd, Walnut Creek, CA 94597
Responsible for selling P&C insurance products on behalf of CSAA
Sep 1992 — Aug 1993
Claims Adjuster
3055 Oak Rd, Walnut Creek, CA 94597
Responsible for Adjusting Auto Insurance Claims on behalf of CSAA
Nov 1990 — Aug 1992
Education
1983 — 1986
Occupations
Executive
Information Technology Director
Leader
Agents
IT Manager
Managers
Skills
Agile
User Experience
Sdlc
Insurance
It Strategy
Business Analysis
Program Management
Business Process Improvement
Management
Agile Methodologies
General Insurance
Process Improvement
Leadership
Software Project Management
Requirements Analysis
Strategy
Team Leadership
Online Business Management
Software Documentation
Vendor Management
Property and Casualty Insurance
Scrum
Change Management
Software Development
Business Process
Enterprise Software
Cross Functional Team Leadership
Risk Management
Business Intelligence
Pmo
Requirements Gathering
Visio
Pmp
Enterprise Architecture
It Management
Agile Project Management
Resource Management
Integration
Crm
Governance
Casualty
Business Process Design
Data Warehousing
Business Process Re Engineering
Waterfall
User Acceptance Testing
Business Transformation
Sharepoint
Umbrella Insurance
Solution Architecture