With work experience over 35 years, Tony is now working at Twin Town Treatment Centers which is located in 145 as a Counselor and Intern. Tony received his education from 2015 to 2018 at the Ucla Extension. the person speaks English fluently. Tony Sinagra lives in Phoenix, Arizona. To contact with Tony, you can search for their phone number or email or find exhaustive info by requesting access to Tony's further details on SoftwareOfficial.
Name variants:
Anthony Sinagra,
Shelton Sinagra,
Antoinette Sinagra,
Antonia Sinagra
Last updated Jun 23, 2024
Contact Information
Last Update
Jul 13, 2022
Email
as**@signaturecard.com
Location
Phoenix, AZ
Company
Workplace
Colleagues
Work History
Counselor and Intern
4388 Katella Ave, Los Alamitos, CA 90720
Sep 2016 — Jul 2018
President Emeritus and Veterans Resident Council
Advising/assisting current Resident Council and staff on operational matters impacting support and treatment of veteran residents at The Haven/Victory Place, West Los Angeles VA Hospital.
Oct 2015 — Jan 2016
Senior Vice-President, Operations
Burbank, CA
In charge of underwriting, customer service, tech support, risk management, personnel administration, staff development for payment processing company partnering with three sponsor banks.
Dec 2006 — Apr 2012
Regional Customer Service Manager
Led the Customer Service / Warranty Service operational teams in six Southern California counties for the largest privately-owned flooring/countertop sub-contractor involved in U.S. new Hom...
Jun 2004 — Dec 2006
Operations Manager
Managed daily operations for 24/7 Call Center, New Accounts, Downloads/Installation, Tech Support, and Customer Service Depts. of a major MSP/ISO, producing 400 new merchant accounts a month...
Oct 2001 — Feb 2003
General Manager
Managed daily operations of five departments for an internet/e-commerce 24/7 service provider. Reduced operating costs by 24% and credit card chargebacks by 57% by cross-training Customer Se...
Apr 2000 — Aug 2001
Operations Manager and Trainer
Managed daily 24/7 call center operations for 75,000+ merchant account portfolio with 110 employees
Managed operations for Customer Service, Merchant Services, Loss Prevention, Tech Suppor...
Oct 1998 — Apr 2000
Director Billing, Consumer Affairs and Customer Service
Agoura Hills, CA
Led company compliance in billing and collection ops for telecommunication services by constructive, timely interaction and complaint resolution with regulatory (FTC, PUC, FCC) and legal age...
Dec 1994 — Oct 1998
Combat Correspondent and Public Affairs Specialist
Served 13 years in the Marine Corps as a combat correspondent and public affairs specialist.
Combat Correspondent 3rd Marine Division, Okinawa Japan 1982
Staff writer, editor, sports edit...
Oct 1981 — Nov 1994
Education
2015 — 2018
2015 — 2017
1992 — 1992
1989 — 1989
1986 — 1986
1982 — 1982
1979 — 1981
1977 — 1979
1973 — 1976
Occupations
Counselor
Apprentice
Executive
Chairperson
Advisor
Student Worker
Chief Executive
Skills
Leadership
Team Building
Executive Management
Team Leadership
Management
Leadership Development
Relationship Development
Cross Functional Team Leadership
Merchant Services
Risk Management
Customer Service
Crisis Management
Dispute Resolution
Credit
Call Centers
Public Relations
Public Speaking
Customer Retention
Payment Card Processing
Human Resources
Employee Training
Call Center
Underwriting
Management Consulting
Journalism
Personnel Selection
Banking Relationships
Performance Metrics
Accounts Receivable
Financial Risk
Getting the Job Done
Chargebacks
Vendor Relations
Employee Evaluation
Personnel Recruiting
Training and Development
Payroll
Group Dynamics
Personnel Evaluation
Progressive Discipline
Private Investigations
Loss Prevention
Arbitration
Substance Use Disorders
Substance Abuse Prevention
Credit Cards
Mental Health Counseling
Vendor Management