Terri Hathaway

Director Bpo Accounts

With work experience over 23 years, Terri Hathaway is now working at Outsource Consultants, Inc that is based in 4 as a Director Bpo Accounts. Terri received his education at the University of Minnesota. Terri Hathaway is located in Mesa, Arizona. To contact Terri, you can search for their phone or e-mail or get additional information by requesting access to this expert's further details on this webpage.
Name variants:
Teresa Hathaway
Last updated Jun 21, 2024

Contact Information

Last Update
Jul 11, 2022
Email
te**@live.com, th**@alorica.com
Location
Mesa, AZ

Workplace

Outsource Consultants, Inc.
Director Bpo Accounts

New York, NY

Industry

Architecture & Planning, New Single-Family General Contrs

Work History

Director Bpo Accounts

237 west 35Th St, New York, NY 10001
from Feb 2020

Site Director

5161 California Ave SUITE 100, Irvine, CA 92617
Site Director at Alorica
from Mar 1, 2012

Assistant Vice President Sales and Acquisitions Programs and Support Services Functions

Jan 2008 — Mar 2012

Director Telemarketing

Minnesota
Sep 2006 — Jan 2008

Director of Performance Maximization

Jun 2004 — Jun 2005

Assistant Vice President Telemarketing

Oct 1996 — Dec 2002

Senior Manger, Call Center Operations

1997 — 1998

Call Center Manager

May 1987 — Dec 1996

Occupations

Executive
Director
Operations Manager

Skills

Call Center
Vendor Management
Strategic Planning
Change Management
Budgeting
Process Improvement
Customer Relations
Performance Management
Coaching
Customer Satisfaction
Team Building
Customer Service
Bpo
Customer Experience
Outsourcing
Operations Management
Quality Assurance
Organizational Development
Workforce Management
Budgets
Training
Leadership Development
Team Leadership
Call Centers
Staff Development
Leadership
P&L Responsibility
Management
Business Process Improvement
Employee Training
Customer Retention
Telecommunications
Sales
Program Management
Talent Acquisition
Recruiting
Employee Engagement
Start Ups
Analysis
Talent Management
New Business Development
Human Resources
Sales Process
Team Management
Crm
Selling
Business Process
Cross Functional Team Leadership
Executive Management
Strategy
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