Tammy Parker is a qualified expert, who works in Convergys main office of which is in 3. on the position of Team Leader/Supervisor since 2012. This person gained professional experience in more than 11 positions at different companies. Tammy Parker went to the Bellevue University and was studying from 2008 to 2010. Denver, Colorado is the area, where the professional was lastly known to be located. The professional's email address and number are easily accessed through SoftwareOfficial by request.
Name variants:
Tamara Parker
Last updated Jun 21, 2024
Contact Information
Last Update
Jul 7, 2022
Email
ta**@yahoo.com, ta**@coramhc.com
Location
Denver, CO
Company
Workplace
Team Leader/Supervisor
Cincinnati, OH
Industry
Outsourcing/Offshoring, Contact Center Services, Contact Center Operations, Admin/Support Waste Mgt/Remediation Services, Administrative and Support Services, Business Support Services, Data Processing/Preparation Business Services, Outsourced Customer Care, Data Processing/Preparation, Business Services Commercial Nonphysical Research, Outsourced Customer Management Employee Care and Integrated Billing Software Services, Outsourced Customer Management, Accountant, Custom Computer Programming Services, Human Resource Consulting Svcs
Colleagues
Work History
Team Leader/Supervisor
Denver, CO
Manage and develop a customer service sales team in performance indicators such as call handling time, scheduled adherence, first call resolution and quality indicators.
Support sales reps ...
Nov 2012 — Mar 2013
Admissions Counselor
Counsel prospective students on the admissions process and opportunities available at
Ashford University through scheduling and conducting phone interviews.
§ Accurately convey course and pr...
Sep 2011 — Apr 2012
Collections Agent
Perform collections activity and payment negotiations with close attention to legal
guidelines and quality specifics when working with customers.
§ Daily use of negotiation skills, working ...
Jul 2007 — Jul 2008
Customer Service Supervisor
Manage, train, develop, motivate and coach on performance for the representatives
within my team while promoting positive relations with other departments.
§ Recruitment activities including...
Jan 1999 — Jan 2006
Sioux City, IA
Jun 1989 — Jun 2006
Customer Service Representative
Handle outbound and inbound customer calls to promote MCI, MCI WorldCom, or Verizon
products and services. Focus on problem resolution to increase customer satisfaction and
retention.
Jan 1989 — Jan 1999
Education
2008 — 2010
Occupations
Executive
Manager
Team Leader
Supervisor
Engineer
Customer Service
Sales Specialist
Client Service Officer
Counselor
Operations Manager
Managers
Advisor
Skills
Customer Satisfaction
Leadership
Training
Coaching
Software Documentation
Recruiting
Call Centers
Management
Team Building
Customer Service
Process Improvement
Team Leadership
Account Management
Sales Management
Strategic Planning
Vendor Management
Analysis
Customer Retention
Performance Management
Sales
Time Management
Interviews
Operations Management
Project Management
Business Change
FAQs about Tammy Parker
What is the main profession of Tammy Parker?
This professional's job is Team Leader/Supervisor
What are the profession of This expert?
These person's professions are Executive and Manager
Where is Tammy Parker currently located?
Tammy Parker is currently located in Denver, Colorado.
Does the professional have the email address?
ta**@yahoo.com and ta**@coramhc.com is Tammy Parker's email address.
How many companies did Tammy Parker work at?
The professional worked at 11 jobs.
Where has Tammy Parker studied?
Tammy studied at the Bellevue University from 2008 to 2010.
Are there any professional industries, that Tammy Parker is connected to?
Tammy works in Insurance industry.
What are special skills of Tammy Parker?
This professional has such skills as Customer Satisfaction, Leadership, Training, Coaching, Software Documentation, Recruiting, Call Centers, Management, Team Building, and Customer Service.