We found the following information about Susan Murray at Allied Wireless Communications Corporation, where this person has worked as a Director, Customer Support Services since 2010. Susan's total work experience is over 17 years, during which time Susan Murray had at least six jobs at different places to develop skills. Susan studied at the University of Arkansas at Little Rock from 2005 to 2008. This person has the certification in Secondary Education Currently, Susan is located in Hilliard, Ohio. You can contact with Susan by looking for phone number or email or find exhaustive info by requesting access to this professional's additional details from SoftwareOfficial.
Name variants:
Susanna Murray,
Susannah Murray,
Susanne Murray,
Suzanne Murray,
Sue Murray,
Susie Murray,
Susi Murray,
Susy Murray,
Suzie Murray,
Suzy Murray,
Sukie Murray,
Sarah Murray,
Ann Murray,
Anna Murray,
Anne Murray,
Annie Murray,
Sukey Murray
Last updated Jun 20, 2024
Contact Information
Last Update
Jul 6, 2022
Email
su**@cotiviti.com, su**@gmail.com, sm**@healthplan.com
Location
Hilliard, OH
Workplace
Colleagues
Work History
Director, Customer Support Services
Responsible for creating the strategic direction of the Customer Services organization for a new start-up wireless company. Answerable for selecting stratigic vendors, contract negotiations...
from Feb 2010
Small Business Owner
Full responsibility of start-up operation including P&L, 16 employees, inventory and marketing. Researched and completed due diligence on franchise; chose location based on demographics...
Feb 2007 — Feb 2011
TEACHER, SCIENCE
Instructed Middle School, High School and College students
Planned and developed curriculum.
Delivered content through multiple forms including instructor lead, hands-on lab, pair/share, e-l...
Jan 2006 — Jan 2010
VICE PRESIDENT, SERVICE RELATIONS
Led organization of 500 employees (Directors, Managers, and Individual Contributors) throughout 7 departments including inbound call center activities, sales and service center, technical su...
Jan 2000 — Jan 2005
Assoc. Vice President, Customer Services
Responsible for the creation and on-going operation of the technical call center for all of Nationwide including 520 employees located in 4 locations across the U.S. Played a major role in ...
Sep 1997 — Jan 2000
Director, Customer Service Management
Responsible for 100 employees performing inbound technical support, all aspects of desktop support including technical support, delivery and maintanence. Re-engineered the technical call ce...
May 1996 — Sep 1997
Education
2005 — 2008
1989 — 1993
Occupations
Executive
Vice President
Leader
Director
IT Professional
Information Technology Specialist
Owner
Chief Executive
Managers
Operations Manager
IT Specialist
Skills
Process Improvement
Call Centers
Strategy
Vendor Management
Strategic Planning
Change Management
Program Management
Leadership
Customer Service
Cross Functional Team Leadership
Crm
Leadership Development
Contract Negotiation
Customer Retention
Team Building
Business Analysis
Telecommunications
Call Center
It Strategy
Project Management
Process Engineering
Business Process Re Engineering
Forecasting
FAQs about Susan Murray
What is the main profession of Susan Murray?
Susan is a Vp, Client Engagement Leader.
What jobs is Susan a professional at?
Susan Murray is a professional such jobs as Executive and Vice President.
Where does Susan Murray live?
Hilliard, Ohio is the place where Susan Murray currently lives
Does the professional have the email address?
su**@cotiviti.com and su**@gmail.com is Susan's email address.
Where did Susan Murray work?
The expert worked at Allied Wireless Communications Corporation, Moo, Inc. DBA/Maggie Moo's.
What education does Susan Murray have?
Susan studied at the University of Arkansas at Little Rock from 2005 to 2008.
Are there any certifications, that Susan Murray has?
The professional received the following certifications: Secondary Education.
Are there any special industries, that Susan Murray works in?
This person works in Information Technology And Services industry.