With work experience over 46 years, this person is currently working at Prescient Solutions that is based in 201 as a Director, Managed Technology Services. Steven received his education from 2004 at the Ball State University. This person is a qualified expert, that is proven by qualifications : Sti Knowledge Certified Call Center Manager, Ringcentral Certified Sales Professional (Rcsp), and Hdi. Steven Mikrut can be found in Chicago, Illinois. To contact directly with Steven, you can search for their phone number or email address or get exhaustive info by requesting access to the professional's further details.
Name variants:
Stephen Mikrut
Last updated Jun 16, 2024
Contact Information
Workplace
Director, Managed Technology Services
Industry
Information Technology and Services
Colleagues
Work History
Director, Managed Technology Services
1515 Woodfield Rd SUITE 880, Schaumburg, IL 60173
Develops strategies to perform and implement the Managed Technology Services (MTS) objectives and provides leadership and guidance for those strategies for all MTS operations. Serves as expe...
from May 2016
Manager, It Helpdesk
321 north Clark St, Chicago, IL 60654
Jan 2012 — May 2016
Manager, Operations and It Helpdesk
Grew, organized and managed a support center capable of providing 24hr assistance to our trading floor, and provided ongoing maintenance to our data centers around the globe
Provided staff...
Mar 2009 — Jul 2011
Director, Call Center Division
200 north La Salle St SUITE 2500, Chicago, IL 60601
Project management of large scale hiring for LaSalle Network contact center clients, ranging from 15 to 80 agents responsible for the hiring process which matched the client’s timetable and ...
Oct 2007 — Oct 2008
Senior Manager, Mercury Technology and It Helpdesk
3113 Woodcreek Dr, Downers Grove, IL 60515
Mar 2003 — Jul 2007
Supervisor, Credit and Collections
Dearborn, MI
Formulated, organized and implemented monthly work plans and KPI goals
Managed and evaluated several groups and established their goals and objectives; along with training and developing n...
Aug 1991 — Jul 1999
Education
Occupations
Executive
Director
IT Professional
Information Technology Specialist
Manager
Operations Manager
IT Specialist
Skills
Management
Leadership
Customer Service
Troubleshooting
Team Building
Networking
Business Process Improvement
Project Management
Vendor Management
Process Improvement
Computer Hardware
Windows
Program Management
Disaster Recovery
Training
Call Centers
Continuous Improvement
Contract Negotiation
Data Center
Risk Management