For over 39 years Steve Sully has been working in different jobs. Recently, this expert worked as a Central Station Manager in Washington Alarm, Inc. widening experience. This person graduated from Lincoln High School in 1974 where the professional got all the required knowledge and skills. Steve has all necessary knowledge for his job, that's proven by these certifications in Entree Managed Access Certification, Strategic Planning Certification, and Star12 Online Training. This expert is fluently speaking two languages: English and Welsh. You can find this professional in Bothell, Washington, where he lives nowadays. SoftwareOfficial has all the information you need to contact Steve Sully, such as this expert's phone or e-mail. Feel free to send the request to get more info.
Name variants:
Stephen Sully
Last updated Jun 20, 2024
Contact Information
Last Update
Jul 7, 2022
Email
sw**@comcast.net, ss**@washingtonalarm.com
Location
Bothell, WA
Company
Workplace
Colleagues
Work History
Central Station Manager
2030 Airport Way south, Seattle, WA 98134
Responsible for overseeing 24/7 emergency dispatch center
Oversee alarm operator training and managing crew of 12 dispatchers
In charge of all customer service training for Central Statio...
Jul 2009 — 2016
Service Manager
Organized and oversaw daily work load and service visits for field technicians
Managed customer service call center
Provided call center metrics and goals for customer service representat...
Feb 2005 — Jul 2009
Monitoring Station Manager
Dispatched Fire and Police alarms
Oversaw and mentored six alarm dispatchers
Reported to Branch Manager
Jan 2001 — Mar 2005
Credit and Collections Specialist
Collections Department – assigned field visits for delinquent on utility bills
Arranged various organizations to assist with customers to help pay monthly utility bills
Responsible for fi...
Jul 1984 — Jan 2001
Meter Reader
Carried out daily meter reading routes Responsible for utility diversions and investigations
Oct 1977 — Jul 1984
Education
1971 — 1974
Occupations
Executive
Manager
Engineer
Customer Service
Sales Specialist
Client Service Officer
Chief Executive Officer
Service Manager
Health Specialist
Technicians
Operations Manager
Corporate Executive
Chief Executive
Service Operations Expert
Skills
Customer Service
Training
Management
Team Building
Leadership
Sales
Customer Satisfaction
Account Management
Call Centers
Security
Microsoft Office
Microsoft Excel
Customer Service Management
Problem Solving
Strategic Planning
Surveillance
Closed Circuit Television
Mentoring
Microsoft Word
Budgets
Communication
Budgeting
Conflict Resolution
Budget Management
Research
Powerpoint