Steve Runey has been a Director, Customer Support in Datalink Software, Llc since 2019. Additionally, Steve has professional experience at more than nine companies using similar skills. Steve has a total work experience of 30+ years. Steve Runey studied at the Lane Community College from 1982 to 1984. Tampa, Florida is the place where Steve Runey presently lives. You can search for this expert's phone number and email. We can also provide you exhaustive contact information upon request.
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Stephen Runey
Last updated Jun 16, 2024
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Director, Customer Support
14055 Riveredge Dr SUITE 600, Tampa, FL 33637
from Apr 2019
Enrollment Reconciliation Supervisor
6700 Lakeview Center Dr, Tampa, FL 33619
Supervises the reconciliation of membership enrollment discrepancies between Federal and State Health Care Exchanges, HealthPlan Services and various insurance carriers
Hires, supervises, ...
Sep 2014 — Apr 2019
Director, Technical Support
3838 north Central Ave SUITE 1600, Phoenix, AZ 85012
Directed Technical Support operations for multiple Practice Management and Electronic Medical
Record software products delivered through our Phoenix, AZ, Irvine, CA and Tampa, FL call
cen...
Mar 2010 — Apr 2013
Technical Support Engineer
Consistently provided quality technical support to over 3,000 AnyDoc Software automated document and data capture solution customers.
Developed departmental Operations Guide and numerous S...
Oct 2008 — Mar 2010
Service Product Manager
Analyzed workflow, employee productivity, service metrics and overall organizational efficiency to ensure highest productivity and customer satisfaction levels.
Developed and managed numer...
2006 — 2008
Edi Support Director
Directed daily EDI technical support operations, servicing over 15,000 medical practice customers.
Scheduled technical support personnel based on call and service request pattern analysis....
2003 — 2006
Regional Technical Support Manager
Managed daily technical support operations, providing software application support to over 5,000 medicalpractice customers.
Hired, trained and managed supervisors, team leads and technical...
1995 — 2002
Technical Support Engineer
Consistently provided quality phone and on-site technical software and systems support to external customers.
Implemented and trained new customer hardware and software installations.
Dev...
1989 — 1994
Education
1982 — 1984
1981 — 1982
Occupations
Executive
Director
IT Professional
Computer Software Professional
Supervisor
Analysts
Operations Manager
Software Developers
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Account Management
Analysis
Budgets
Business Analysis
Crm
Call Centers
Customer Satisfaction
Customer Service
Edi
Ehr
Emr
Hipaa
Hl7
Healthcare
Healthcare Information Technology
Integration
Leadership
Linux
Management
Microsoft Sql Server
Process Improvement
Product Management
Program Management
Project Management
Project Planning
Sql
Saas
Salesforce.com
Sharepoint
Software Documentation
Software Implementation
Software Installation
Team Leadership
Technical Support
Telecommunications
Troubleshooting
Vendor Management
Business Process Improvement
Customer Relationship Management
Electronic Data Interchange
Electronic Medical Record
Healthcare Information Technology
Hl7 Standards
U.s. Health Insurance Portability and Accountability Act