Since 2018, Sonetta Duncan has been working in Cineplex Entertainment situated None, None. This professional is an experienced Guest Services Coordinator with over 12 years of work experience. According to Sonetta's CV and work profile, Sonetta has worked at more than 21 companies with diverse backgrounds and gained different skills. Sonetta attended school at the York University from 2011 to 2016. This professional has professional certification as Smart Serve Certification and National Lifeguard Service and Sonetta has studied French and Spanish. Sonetta Duncan can be found in Cambridge, Massachusetts – where this person is currently located. You can search for this person's email address and phone number. We can also provide you additional contact information upon request.
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Sonetta Duncan
Last updated Jun 19, 2024
Contact Information
Workplace
Colleagues
Work History
Producer and Video Editor
Creating & editing scripts for video lessons for online courses offered for credit through Lassonde
Editing content for & managing the BEST YouTube channel & affiliates (Academy of Managem...
Jun 2017 — Sep 2018
Festival Credentials Assistant
Worked with InDesign to create Accreditation Badges for Industry Professionals
Took photos & offered friendly & diligent service to Delegates
Aug 2017 — Sep 2017
Videographer - Division of Communications and Public Affairs
Film and edit videos for the university (eg. alumni, convocation, university events, promotional videos)
Conducts interviews that are pre-arranged or cold-interviews
Manages the universit...
Aug 2014 — Dec 2016
Videographer and Editor
As the Videographer and Editor for Toronto-based NeuroDevNet, I shoot, edit, record & mix sound, and color-correct videos for promotional purposes regarding the research being done across Ca...
Mar 2016 — Nov 2016
Help Desk Supervisor
Administrative duties (eg. documenting contact information, managing the email account, answering the help line)
Ensure that the festival and pre-festival days run smoothly and acts as the...
Jul 2015 — Sep 2015
House Captain - Faculty of Fine Arts
Leads and manages Ushers & Front of House staff through assorted events in various venues across York University by offering guidance, assistance and supervision
Prepares for every shift b...
Aug 2014 — Jan 2015
Box Office Supervisor
o Make certain that customer service is held to the finest and deals with customer complaints to certify satisfaction
o Manage box office staff by offering guidance, assistance and supervi...
Jul 2014 — Sep 2014
Events Assistant - Faculty of Fine Arts
Works as an Usher, FOH & in Box Office for assorted events (ie. theatre performances, musical symphonies, dance recitals, film screenings) in various venues across York University
Mar 1, 2014 — Jul 1, 2014
Customer Service Representative
Organizes & stocks the store shelves
Assists customers with friendly service whilst handling cash & debit/credit transactions
Nov 1, 2013 — Dec 1, 2013
Customer Service Representative
Worked cash & floor, ensuring quick & friendly service
Organized & guaranteed cleanliness of the store
Nov 2012 — Jan 2013
Cast Member
Follow direction exceptionally & assists where needed
Assists patrons with concession or ticket orders & ensures cleanliness of the venue
Sep 1, 2012 — Nov 1, 2012
Ticketing Agent
Worked in the phone room using ticketing system Titan
Assisted patrons with ticket & membership orders, provided information in regards to films, venues & ticket pick-up with the utmost pr...
Jul 2012 — Sep 2012
Box Office Attendant
Became familiar with ticket transactions using ticketing system Ovation
Worked Will Call during the 2 hours prior to a show with friendly & efficient service, ability to work under pressur...
May 2012 — Sep 2012
Server and Caterer
Paid the utmost attention to customer’s wants & needs
Provide friendly, quick & accurate service
Appealed to all rules & regulations (especially, but not limited to, food safety concerns)...
Aug 2011 — Aug 2012
Assistant Manager
Handled opening & closing duties
Provided exceptional & friendly front desk customer service & receptionist duties, including handling incoming & outgoing calls
Worked as a masseuse & nai...
Oct 2011 — Jul 2012
Concessions
Swiftly ran meals for co-workers & ensured exceptional customer service
Worked cash & guaranteed customer’s received appropriate change for purchases
Followed direction & ensured tasks we...
May 2012 — May 2012
Usher - Tiff Kids
Provided exceptional customer service by directing patrons or answering questions & concerns & tended to Stroller Parking by ensuring organization & efficiency
Received, counted, recorded ...
Apr 2012 — Apr 2012
Manager
110 north Carpenter St, Chicago, IL 60607
Follows Pre-Shift checklist to determine tasks that must be completed during shift
Ensures QSC (quality, service, & cleanliness) are met
Manages staff & portrays the shadow of a leader to...
Jul 2008 — Mar 2012
Education
Occupations
Executive
Manager
Coordinator
Operations Manager
Managers
Skills
Film Production
Film
Video Editing
Video Production
Short Films
Creative Writing
Final Cut Pro
Customer Service
Documentaries
Screenwriting
Management
Video
Independent Film
Feature Films
Post Production
Commercials
Digital Photography
Camera
Photoshop
Film Editing
Directing
Producing
Cinematography
Event Videography
Film Pro
Travel Photography
Wedding Photography
Event Photography
Grant Writing
Proposal Writing
Performance Reviews
Film Reviews
Film Criticism
Assistant Directing
Film Festivals
Film Festival Programming
Image Editing
Commercial Photography
Portrait Photography
Smart Serve Certified
Lifeguarding
First Aid
Camera Operating
Integrity
Committed To Professionalism
Positive Team Player
Independence
Highly Reliable
Creative Problem Solving
Team Leadership