With work experience over 13 years, this person is nowadays working at Pluralsight which is located in 37 as a Director, Professional Services Onboarding. Skyler received his education from 2016 to 2018 at the Utah Valley University. this person speaks proficiently two languages: Danish and Norwegian. Skyler Hardy can be found in Riverton, Utah. To contact Skyler, you can search for their phone or e-mail address or find exhaustive info by requesting access to Skyler Hardy's further details on this webpage.
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Skyler Hardy
Last updated Jun 19, 2024
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Manager, Higher Education Implementation Consulting
6330 south East Pl SUITE 700, Salt Lake City, UT 84109
Responsibilities:
Plan, monitor, communicate and manage the timely delivery of internal improvement projects from start to finish within budgeted costs.
Minimize Instructure’s exposure an...
Dec 2015 — Apr 2018
Implementation Consultant Project Manager
6330 south East Pl SUITE 700, Salt Lake City, UT 84109
Assist customers in a project manager role in implementing their Canvas Solution.
Provide technical assistance with Student Information System Imports and Authentication methods.
Jul 2015 — Dec 2015
Technical Success Manager
3451 north Triumph Blvd, Lehi, UT 84005
Responsibilities:
Manage and assist customers in resolution of complex program/product issues, Including: escalation, system/program testing, strategy sessions and distribution of knowledg...
Oct 1, 2014 — Jul 10, 2015
Social Media Coordinator
Responsibilities:
Launch and manage a social media presence on Facebook, Twitter, YouTube, and official website.
Manage online discussions and answer questions to ensure positive messagin...
Jan 2012 — Jun 2015
Manager, Technical Support
10235 south Jordan Gtwy, South Jordan, UT 84095
Architect and standardize support policy and procedures to better handle technical related items to enhance the customer experience.
Analyze and pull metrics for the team to ensure key ind...
Nov 2013 — Dec 2014
Technical Support Team Leader
10235 south Jordan Gtwy, South Jordan, UT 84095
Responsibilities:
Responsible for leading, supervising, guiding and motivating members of the Technical Support team to help colleagues work together and ensure they’re delivering excellen...
Jan 2013 — Nov 2013
Technical Support Specialist
10235 south Jordan Gtwy, South Jordan, UT 84095
Responsibilities:
Responsible for a range of customer services to assist customers in making cost effective choices with correct use of the Allegiance product. This includes assistance in ...
Nov 2011 — Jan 2013
Merchandising Coordinator
7601 Penn Ave south, Richfield, MN 55411
Responsibilities:
Responsible for assisting the manager with customer service, customer orders, inventory selection, merchandise presentation, sales events, sales promotions, and storeroom...
2008 — 2009
Customer Service Representative
7601 Penn Ave south, Richfield, MN 55411
Responsible for helping a customer through a various problem or technology related crisis. Helped them find a solution or helped them find the right help.
2007 — 2008
Media Specialist
7601 Penn Ave south, Richfield, MN 55411
Responsible for any type of media sale, including movies, music, iPods, or any type of mobile entertainment. Included as well trouble shooting for mobile device problems and media product fi...
2006 — 2007
Education
2016 — 2018
2011 — 2016
2005 — 2008
Occupations
Executive
Director
IT Professional
Information Technology Specialist
Manager
Sport Trainer
Sports Trainer
Counselor
Project Managers
Operations Manager
IT Specialist
Sports Trainers
Advisor
Skills
Crm
Customer Experience
Salesforce.com
Microsoft Office
Team Leadership
Customer Service
Net Promoter Score
Technical Support
Saas
Voice of the Customer
Troubleshooting
Customer Satisfaction
Sales
Customer Support
Customer Engagement
Customer Relationship Management
Product Management
Account Management
Training
Software As A Service
Photoshop
Final Cut Pro
Social Media
Management
Strategic Partnerships
Data Analysis
Lead Generation
Analytics
Enterprise Software
Solution Selling
Cloud Computing
Fluent Danish
Product Support
Quality Assurance
Sales Process
Software Installation
Product Marketing
Software Industry
Time Management
Vendor Management
Project Planning
Cross Functional Team Leadership
Brand Loyalty
Selling
Software Implementation
Allegiance Engage 7 Platform