For over 12 years Shelonda Prince has been working in different jobs. Recently, this person worked as a Quality Manager in CTI Resource Management Services, Inc. enhancing knowledge. This person graduated from University of Washington, Michael G. Foster School of Business in 1995 where this person got all the required skills and knowledge. Shelonda Prince has all required knowledge and skills for his job, that is proven by the following certifications in Pmp and Six Sigma Green Belt. You can find Shelonda in Arlington, Virginia, where he lives nowadays. SoftwareOfficial has all the personal info you need to be in touch with Shelonda Prince, such as this expert's phone or e-mail. Feel free to send the request to get additional info.
Name variants:
Shelonda Prince
Last updated Jun 19, 2024
Contact Information
Workplace
Quality Manager
Jacksonville, FL
Industry
Government Administration, Government Administrative Support Services, Management Services
Colleagues
Work History
Quality Manager
Develop and maintain company-wide procedures for all new and existing Naval contract programs we service.
• Ensure quality product and services are provided to all customers/contracts, w...
from Oct 2008
Customer Support Manager
Implemented employee performance objectives and tracking mechanisms for ongoing success, which resulted in increased production by 100% and improved attendance
•Implemented call forecasting,...
Oct 2005 — Nov 2007
Director
• Ensured team consistently met all goals by consistently reviewing daily and weekly performance reports.
• Business unit representative in new client implementations, including process desi...
2000 — 2005
Unit Manager
• Managed a team of 10-60 associates, who were responsible for responding to incoming calls from clients and potential clients in regards to mutual fund accounts
• Managed and coordinated wr...
Jun 1996 — Aug 2000
Registered Representative
Sold mutual fund and life insurance products
Conducted budgeting and financial planning for clients
Setting Appointments
Jun 1995 — Jun 1996
Education
Occupations
Executive
Director
Quality Manager
Support Manager
HR Specialist
Human Resources Specialist
Operations Manager
Managers
Recruitment
Skills
Six Sigma Yellow Belt
Pmp
Forecasting
Business Process Improvement
Business Analysis
Business Process Re Engineering
Process Improvement
Business Requirements
Vendor Management
Change Management
Business Process Design
Requirements Gathering
Program Management
Requirements Analysis
Crm
Project Management
Consulting
Performance Management
Visio
Customer Service Management
It Management
Six Sigma
Customer Service
Leadership
Team Management
Management
Analysis
Strategy
Call Centers
Team Building
Microsoft Office
Training
Team Leadership
FAQs about Shelonda Prince
What's the main profession of Shelonda Prince?
Shelonda Prince is a Helpdesk Director.
What jobs is Shelonda Prince proficient at at?
Shelonda is proficient at Executive and Director jobs.
Where does Shelonda Prince live?
Shelonda lives in Arlington, Virginia.
How many companies did Shelonda Prince work at?
Shelonda Prince worked at five jobs.
What education does Shelonda Prince have?
Shelonda studied at the University of Washington, Michael G. Foster School of Business from 1990 to 1995.
What are the certifications of Shelonda Prince?
The professional received the following certifications: Pmp and Six Sigma Green Belt.
What is professional industry that Shelonda Prince is connected to?
Shelonda works in Management Consulting industry.
Are there any special skills Shelonda Prince has?
Shelonda Prince has skills in the following areas: Six Sigma Yellow Belt, Pmp, Forecasting, Business Process Improvement, Business Analysis, Business Process Re Engineering, and Process Improvement.