We found the following information about Sheila Mathews at Alert Logic, where this person has worked as a Incident Manager since 2018. Sheila's total work experience is over 12 years, during which time this professional had at least four jobs at different places to develop skills. Sheila studied at the Western Governors University to 2018. Sheila received the following certifications: License Gr750108843Sm, Comptia Project, and Axelos Global Best Practice, License Gr750108843Sm. Sheila Mathews is experienced in English. Sheila Mathews currently is located in Houston, Texas. You can contact with Sheila by searching for phone or email address or find full info by requesting access to Sheila's further details.
Name variants:
Sheila Mathews
Last updated Jun 19, 2024
Contact Information
Last Update
Jul 1, 2022
Email
tr**@gmail.com, sh**@bench.com
Location
Houston, TX
Company
Workplace
Colleagues
Work History
Service Desk Supervisor
56 south Rockford Dr, Tempe, AZ 85281
Supervised service desk team responsible for initial service request intake and tier 1 support. Collaborate closely with other teams to resolve cross-functional issues and to mature service...
Oct 2013 — Apr 2018
Student Worker
Apply knowledge of data analytics, reporting generation with appropriate tool. Used data analytic skills, statistical analytic skills, and advanced knowledge of MS Office Excel. Exemplified...
Oct 2012 — Oct 2014
Senior Repair Representative
208 south Akard St, Dallas, TX 75202
Senior Repair Representative Provided help desk services, assisting users in the operation of the computers and network. Performed troubleshooting resulting from personal computer questions ...
Sep 2002 — Apr 2007
Education
Occupations
Executive
Manager
IT Professional
Information Technology Specialist
Supervisor
Operations Manager
IT Specialist
Managers
Skills
Customer Service
Microsoft Office
Process Improvement
Microsoft Excel
New Business Development
Outlook
Computer Hardware
Troubleshooting
Social Media
Social Media Marketing
Customer Retention
Direct Sales
Itil V3 Foundations Certified
Telecommunications
Account Management
Active Directory
Management
Windows Server
Microsoft Sql Server
Baan Erp
Project Management
System Administration
Creative Problem Solving
Business Process Improvement
Microsoft Exchange
Sharepoint
Policy Writing
User Documentation
Multitasking
Purchase Requisitions
Service Desk Management
Continuous Process Improvement
Service Delivery
Communication
Purchase Orders
Global Service Management
Cost Reduction
Itil
Cross Functional Team Leadership
Technical Support
Customer Support
Incident Management
FAQs about Sheila Mathews
What's the main profession of Sheila Mathews?
Sheila Mathews is a Incident Manager.
What jobs is Sheila Mathews proficient at at?
Sheila is a professional such jobs as Executive and Manager.
Where is Sheila Mathews located?
Sheila Mathews is currently located in Houston, Texas.
Does the expert have the email address?
tr**@gmail.com and sh**@bench.com is The expert's email address.
How many companies did Sheila Mathews work at?
Sheila Mathews worked at four jobs.
Where has Sheila Mathews studied?
Sheila studied at the Western Governors University to 2018.
Are there any certifications Sheila Mathews has?
The expert received the following certifications: License Gr750108843Sm, Comptia Project, Axelos Global Best Practice, License Gr750108843Sm, Comptia, Itil V3 Foundations Certified, and Comptia Project+.
What languages does Sheila Mathews speak?
Sheila Mathews speaks English.