Since 2015, Sharrise P Pierce has been working in American Institutes For Research located 106, 106. This expert is a proficient Tier Ii Systems Support Analyst with over 19 years of work experience. According to Sharrise's resume and work profile, Sharrise P Pierce has worked at more than 11 companies with numerous backgrounds and gained various skills. Sharrise attended school at the Northern Virginia Community College from 2015 to 2016. Sharrise P Pierce can be found in Troy, New York – where this professional is currently located. You can search for the person's phone number and email. We can also provide you with exhaustive contact information upon request.
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Sharrise Pierce
Last updated Jun 18, 2024
Contact Information
Last Update
Jul 9, 2022
Email
sh**@gmail.com
Location
Troy, NY
Company
Workplace
Colleagues
Work History
Tier Ii Systems Support Analyst
1400 Crystal Dr, Arlington, VA 22202
Provides technical assistance to end users by answering questions or troubleshooting issues. Documents interactions with end users and recommends improvements. Responsible for evaluating ope...
Mar 2015 — Feb 2018
Systems Engineer and Network Administrator
4400 Cox Rd SUITE 200, Glen Allen, VA 23060
2010 — 2015
Networking Administrator
1411 Broadway, New York, NY 10003
I was an Network Administrator whose responsibilities included doing Desktop Support duties as my first priority in the NYC branch location. My networking duties included mostly doing back-u...
Jun 2007 — Oct 2007
Level Ii - Network Administrator and Desktop Support
I provided Network administration duties, via Active Directory, creating new accounts, adding member groups, modifying/creating distribution lists, granting permissions rights, and changing...
Jun 2007 — Oct 2007
Technician Bureau and First Line of Support
Currently I am doing Cisco VOIP installations in car dealerships with ADP. This involves me patching in cables at the patch panel after cabling guys install new cat5e jacks in designated are...
from Jun 2007
Level Ii - Systems Administrator and Enterprise Corporate Help Desk Analyst
then promoted to Corporate Office; was closely attentive with internal VP employees, 100% phone support; Music Hall,
Analyzing several application errors for MS Office products, several pr...
Aug 2006 — Apr 2007
Level Ii - Help Desk Analyst
52 Chambers St, New York, NY 10007
I provided 90% phone support to 1400+ public & charter schools, also 10% Desktop Support for their Regional/Central
Desktop Support Regional/Central offices of all 5 Boroughs including the...
Jul 2005 — Aug 2006
Level Iii
I started as a company employee customer service rep in Hicksville for first six months. Then I was doing only weekend migration jobs for all banks they had brought, like Bank One. I was wor...
Jun 2001 — Jul 2005
Level I and Ii - Help Desk Specialist
Provided 75% telephone support for traders and back office users with 25% Break/Fix VIP Desktop Support.
Troubleshoot OS, Software, printer and virus related issues using Remedy.
Maintain...
May 2004 — Oct 2004
Level Iii - Break and Fix Tri-State Field Technician
Entrepreneur running company and eventually was only working Part Time after the first three years.
Built Premium Personal Computers plus configuring of desktop workstations & laptops. 100...
Feb 1998 — Jun 2003
Education
2015 — 2016
2010 — 2011
2006 — 2007
from 1990
Occupations
Executive
Technology Director
IT Professional
Systems Support Analyst
Computer Network Consultant
Systems Architect
Network Administrator
Network Systems Administrator
Technology Manager
Technical Managers
Systems Support Specialist
Support Specialists
Computer Consultant
IT Consultant
Software Developers
Computer Network Professional
Skills
Active Directory
Technical Support
Troubleshooting
Software Installation
Servers
Networking
Network Administration
Vpn
Hardware
Operating Systems
Help Desk Support
Printers
Cisco Technologies
Laptops
Windows
Tcp/Ip
Microsoft Office
Ccna
Voip
Windows Server