Sarah M Walsh

Senior Customer Experience Manager

Since 2017, Sarah M Walsh has been working in Trakstar, Inc based 77, 77. Sarah is an experienced Senior Customer Experience Manager with over 44 years of work experience. According to Sarah's resume and work profile, Sarah has worked at more than 25 companies with numerous backgrounds and got various skills. Sarah attended school at the Dakota County Technical College from 2012 to 2012. Sarah M Walsh can be found in Bay City, Michigan – where this professional is currently located. You can search for this professional's email address and phone. We can also provide you with exhaustive contact information upon request.
Name variants:
Sara Walsh, Sal Walsh, Sally Walsh, Sallie Walsh, Sadie Walsh, Sattie Walsh, Sena Walsh, Susan Walsh
Last updated Jun 17, 2024

Contact Information

Last Update
Jul 4, 2022
Email
do**@yahoo.com
Location
Bay City, MI
Company

Workplace

Trakstar, Inc.
Senior Customer Experience Manager

Parker, CO

Industry

Computer Software

Work History

Senior Customer Experience Manager

911 east Pike St SUITE 333, Seattle, WA 98122
Nov 2017 — Oct 2018

Custom Order Department Head and Human Resources Manager

2610 Western Ave, Seattle, WA 98104
Devise and implement strategies for securing new customers and building relationships. Manage hiring and onboarding process for new employees. Coordinate logistics of apparel production a...
Mar 1, 2015 — Nov 2017

Customer Service Consultant

Developed customer service department reference manual to implement uniform procedures and train future staff. Liaised with customers and suppliers regarding orders placed on fastest growing...
Dec 2014 — Feb 2015

Administrative Assistant

1337 Judd Ave southwest, Grand Rapids, MI
Produced instruction manual detailing office procedures and database management. Updated website and social media outlets, created marketing documents and published employee newsletter.
Mar 2014 — Oct 2014

English Instructor

Instructed university students in English vocabulary, listening and speaking, and global cultures courses. Developed unique Global Cultures lessons and supplemental activities to encourage i...
Jan 2014 — Feb 2014

English Instructor

2013 — 2013

English Instructor

Taught intensive English immersion courses for students of various disciplines and English capabilities. Designed written and oral exam questions to evaluate students’ comprehension of tex...
Oct 2012 — Dec 2013

English Instructor

Created interactive lesson plans to supplement textbook material for students at a private institution. Implemented new teaching strategies to accommodate varied learning styles and skill le...
Sep 2011 — Sep 2012

Server

Chicago, IL
Oct 2009 — Aug 2011

Administrator and Instructor

Petoskey, MI
Co-developed and promoted tennis program through phone calls, flyers, and interaction with members. Formulated profitable program by expanding clientele and interest in tennis program. Ta...
Jun 2009 — Aug 2009

Rural Carrier Associate

Delivered mail to rural customers with focus timeliness and safety. Managed routes, kept detailed records of attempted / missed deliveries
2009 — 2012

Administrative Assistant

Recorded project plans and correspondence documents into knowledge management system. Managed contracts, liaised with contractors and suppliers, and inducted staff. Created purchase order...
Oct 2008 — Apr 2009

Co-Owner and Manager

Managed HR paperwork including accounting, taxes, payroll, employee benefits, truck schedules, PTO schedules, employee shifts, and broker scheduling.
Apr 2008 — Aug 2011

Data Entry Clerk

Grand Rapids, MI
Jun 2006 — Dec 2006

Data Entry Clerk

Received, organized, and forwarded mail from several Michigan counties. Trained new employees within first month of employment.
Jun 2006 — Dec 2006

Activities Office Assistant

100 west College St, Granville, OH 43023
Implemented new organization system for package reception and distribution area. Aided Activities Office supervisors in planning and setting up events.
Aug 1, 2005 — May 1, 2008

Activities Office Assistant

Granville, OH
Aug 2005 — May 2008

Operations Analyst - Reservation Network Operations

In charge of tracking and balanced distribution of all incoming calls throughout all 13 call centers nationwide to maintain shortest possible wait time. Create and maintain summary of all ac...
2004 — 2006

International Customer Service Supervisor

Manned the assist line for agents that had passengers in need of further assistance and information. Handled complaint / problem calls for agents, distributed waivers or vouchers when necess...
2002 — 2004

Probation Team Supervisor Assistant

Manned assist line for new hire agents during their probation period. Corrected and logged all passenger name records and transactions. Supervised other trainers, maintained trainer assig...
2001 — 2002

Administrative Assistant

2000 — Mar 2014

Training Facilitator

Trained new and existing individuals and groups on all information and changes for Worldspan, FAA rules and regulations, and Northwest Airline Policies and procedures. Responsible for facili...
2000 — 2001

International and Domestic Reservation Agent

Handled new reservations, changes in itinerary, advised on rules of airlines, and provided customer service in all areas regarding air travel in an efficient, accurate, and timely manner.
1999 — 1999

Server and Server Trainer

Delivered food and drinks to customers. Handled customer complaints. Managed training schedules, and developed training manuals.
1996 — 1999

Client Success Manager

1000 1St Ave south, Seattle, WA 98134

Education

Psychology

2007 — 2007

Bachelor of Arts in Psychology

Granville, OH
Aug 2004 — May 2008
2004 — 2008
1989 — 1992

Occupations

Executive
Manager
IT Professional
Computer Software Professional
Operations Manager
Software Developers

Skills

Teaching
Public Speaking
Social Media
Customer Service
Event Planning
Research
Writing
Management
Editing
Community Outreach
Travel Management
Travel Arrangements
Airlines
Mailman
Training
Travel Planning
Waitressing
Business Travel

FAQs about Sarah M Walsh

What's the main profession of Sarah M Walsh?

Sarah M Walsh is a Senior Customer Experience Manager.

What jobs is Sarah M Walsh proficient at at?

Sarah M Walsh is proficient at such jobs as Executive and Manager.

Where is Sarah M Walsh located?

Sarah M Walsh is currently located in Bay City, Michigan.

What is the professional's email?

Sarah M Walsh's email is do**@yahoo.com.

How many companies did Sarah M Walsh work at?

Sarah M Walsh worked at 25 jobs.

What education does Sarah M Walsh have?

Sarah studied at the Dakota County Technical College from 2012 to 2012.

What languages does Sarah M Walsh speak?

Sarah M Walsh speaks English.

Are there any professional industries, that Sarah M Walsh is connected to?

Sarah works in Airlines/Aviation industry.
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