Salika Fazenbaker

As a New Business case manager, I review and verify information provided on all forms to ensure the accurate processing and approval of all life insurance policy contracts. I also review the...

I supervised a small team of call center staff who provided inquiry response services to various government contracts within the National Institutes of Health (NIH) and the U.S. Department o...

For the NHLBI’s Health Information Center, I responded to email, mail, fax, Facebook, live chat, and phone inquiries from the public and health professionals. In response to customer inquiri...

As a temporary employee through Sparks Group I worked with Wells Fargo, Iron Mountain, and the American Institutes for Research. I performed various administrative duties. I sorted/filed doc...

I was the liaison between mortgage companies and mortgagors or their representatives. I received incoming calls from mortgagors requiring varying actions handled accounts payables, incomin...

I maintained the file room by sorting, filing, creating new files, and entering data into an Access database. I used Microsoft Office applications in daily work tasks, answered phones and as...

In a call center environment, I cold called potential study respondents using random digit dial and persuaded the respondents to participate in a 45 minute survey. I recorded the information...

I loaded and created 3480, 3490, 9-track tapes. I created and appended the data to database and ran multiple programs and queries. I also answered the phones, assisted with accounts receivab...