With work experience over 16 years, Rich Zambrano is nowadays working at Friendemic situated in 192 as a Vice President of Client Success. Rich received his education at the Our Lady of the Lake University. This expert is located in Dallas, Texas. To contact directly Rich, you can look for their phone number or e-mail or get further info by requesting access to this expert's further details.
Name variants:
Richard Zambrano
Last updated Jun 14, 2024
Contact Information
Last Update
Jun 25, 2022
Email
ri**@friendemic.com, ri**@captivategroup.com
Location
Dallas, TX
Company
Workplace
Vice President of Client Success
Salt Lake City, UT
Industry
Marketing and Advertising, Nonclassifiable Establishments, Internet Service
Colleagues
Work History
Vice President of Client Success
1165 east Wilmington Ave, Salt Lake City, UT 84106
from Jul 2018
Performance Consultant -Team Lead
1950 Hassell Rd, Hoffman Estates, IL 60169
Team Lead for 12 reps which includes Coaching, Mentoring, Training, handling Escalated Issues and personal development. Performed weekly calls with Dev to lead Dev/Ops relationship and prio...
Mar 2017 — Jul 2018
Vice President Operations
2701 east Plano Pkwy SUITE 100, Plano, TX 75074
Plan, direct and coordinate operations in support of all Pearl's companies to ensure growth and add to the bottom line. Worked closely with Sales and Development to formulate policies and st...
Oct 2014 — Mar 2017
Director of Implementation and Quality Assurance
301 west Louisiana St, Mckinney, TX 75069
Created Enrollment, Integration and Quality Assurance Departments for Red Bumper. Developed workflow and processes for all departments, including Master Enrollment Checklist, Master Install...
Jan 2012 — Sep 2014
Account Manager
15305 Dallas Pkwy, Addison, TX 75001
Managed client accounts by working with Finance Directors, Managers and Agents to make sure dealerships obtain proper training and handling escalated issues.
Performed weekly meetings with...
May 2010 — Jan 2012
Logistics Manager
5340 Legacy Dr SUITE 200, Plano, TX 75024
Responsible for identifying and prospecting clients that require shipping costs to be reduced through active cold calling and marketing.
Negotiated terms of deal and developed service agre...
Jul 2008 — May 2010
Field Operations Manager
Responsible for a territory that consisted of N. Texas, Oklahoma, Kansas, Missouri and Indiana, while being a consultant to dealerships on inventory management and buying/selling of used inv...
Feb 2005 — Jun 2008
Account Supervisor
6616 Davis Blvd, North Richland Hills, TX 76182
Managed Sales Associates mentoring them on sales techniques, time management and personal development, while developing commission scales and incentive programs for current and new Sales Ass...
Jun 2003 — Feb 2005
Account Manager
Worked with 40 dealerships in Southern California and served as their liaison with company.
Held bi-weekly meetings with dealership Management to discuss performance with AutoXchange, incl...
Feb 2002 — Jun 2003
Occupations
Executive
Vice President
IT Professional
Computer Software Professional
Counselor
Team Leader
Sales Specialist
Sales Agent
Chief Executive
Software Developers
Advisor
Operations Manager
Sales Representative
Skills
Customer Retention
Customer Satisfaction
Account Management
Team Building
Sales Process
Leadership
Sales Management
Sales
Customer Service
Sales Operations
New Business Development
Management
Process Improvement
Operations Management
Project Management
Forecasting
Profit
Crm
Salesforce.com
Budgets
Automotive
Inventory Management
Business Analysis
Team Leadership
Pricing
Vehicles
Competitive Analysis
Microsoft Excel
Strategic Partnerships
Business Development
Sql
Microsoft Sql Server
Business Process Improvement
Customer Relationship Management