Raymond Proska has been a Director Customer Support at Vertex Inc. since 2019. Furthermore, this person has professional experience at more than 14 companies in the related field. Raymond has a total work experience of 12+ years. Raymond Proska studied at the Millersville University of Pennsylvania from 1998 to 2002. Currently the person lives in Pottstown, Pennsylvania region. Find this expert's actual contacts with SoftwareOfficial search.
Name variants:
Raymund Proska,
Ray Proska,
Pug Proska
Last updated May 28, 2024
Contact Information
Last Update
Jul 4, 2022
Email
rp**@gmail.com, ra**@ironmountain.com
Location
Pottstown, PA
Company
Workplace
Director Customer Support
Berwyn, PA
Industry
Computer Software, Sales, Prepackaged Software Services, Marketing Consulting Svcs
Colleagues
Work History
Director Customer Support
2301 Renaissance Blvd, King Of Prussia, PA 19406
Lead the Corporate Customer Support organization supporting Vertex On Premise and On Demand products.
from Oct 2019
Manager, Customer Service
600 Cedar Hollow Rd, Paoli, PA 19301
Located on their corporate campus in Malvern, PA, Turn5, Inc. is an e-commerce business specializing in the aftermarket auto parts industry. Founded by Andrew and Steve Voudouris, Turn5, Inc...
Oct 1, 2015 — Jan 2017
Manager, Customer Care
1 Federal St, Boston, MA 02110
Lead both domestic and internationall teams focusing on Iron Mountain’s Legal, Government, and Financial Customers.
Provide strategic and tactical leadership for Iron Mountain’s Customer C...
Jan 2013 — Oct 2013
Supervisor, Customer Advocacy Center
1 Federal St, Boston, MA 02110
Established a specialty queue team to resolve escalated issues sent to Iron Mountain Corporate Officers.
Designed and wrote comprehensive standard operating procedures, tracking mechanisms...
Oct 2011 — Dec 2012
Supervisor, Preferred Client Services
1 Federal St, Boston, MA 02110
Lead two teams of 35call-center individuals supporting the top 30% revenue impacting customers.
Rolled out Operational Metrics Program, and guided teams to achieve metric KPI goals.
Acted...
Jan 2010 — Oct 2011
Education
1998 — 2002
Occupations
Executive
Director
Manager
Operations Manager
Skills
Leadership
Account Management
Management
Customer Satisfaction
Crm
Customer Service
Team Leadership
Process Improvement
Team Building
Enterprise Software
Customer Retention
Customer Relationship Management
Project Management
Business Process Improvement
Call Centers
Direct Sales
Lead Generation
Time Management
B2B
Human Resources
FAQs about Raymond Proska
What is the profession of Raymond Proska?
This professional's job is Director Customer Support
What are the main profession of Raymond Proska?
These person's professions are Executive and Director
Where does Raymond Proska live?
Raymond lives in Pottstown, Pennsylvania.
What is Raymond's email?
Raymond Proska's email is rp**@gmail.com and ra**@ironmountain.com.
Where did Raymond Proska work?
The professional worked at Vertex Inc., Vertex Pharmaceuticals.
What education does Raymond Proska have?
Raymond studied at the Millersville University of Pennsylvania from 1998 to 2002.
What is professional industry that Raymond Proska worked in?
Raymond works in Information Services industry.
What are special skills of Raymond Proska?
Raymond has such skills as Leadership, Account Management, Management, Customer Satisfaction, Crm, Customer Service, Team Leadership, Process Improvement, and Team Building.