Since 2017, Rax Dillon has been working in Action Verb 353, 353. This person is a high-skilled Customer Success, Internationalization Lead with over 13 years of work experience. According to Rax's CV and work profile, Rax has worked at more than nine places with diverse backgrounds and gained various skills. Rax attended school at the University of Massachusetts Boston from 2007 to 2010. Rax Dillon can be found in Tucson, Arizona – where this expert is currently located. You can search for Rax Dillon's phone and email. We can also provide you additional contact information upon request.
Name variants:
Rax Dillon
Last updated Jun 14, 2024
Contact Information
Workplace
Customer Success, Internationalization Lead
San Diego, CA
Industry
Marketing and Advertising
Colleagues
Work History
Customer Success, Internationalization Lead
San Diego, CA
Grew the Internationalization team from two to seven contractors translating the flagship product into eight different languages, including training new team members on customer support and ...
Jun 2017 — Apr 2018
Software Product Manager
237 Washington St, Somerville, MA 02143
I just started this job! It's awesome! I will write more about it soon.
from Apr 2018
Product Manager
Authored and maintained Product Requirements Documents for two products and managed evolving requirements process based on research requirements, technical debt, release deadlines, and staff...
Nov 2015 — Dec 2016
Product Manager
12018 Sunrise Valley Dr SUITE 300, Reston, VA 20191
Implemented a sprint-based agile management process, delivering three releases of inherited GeoTagger product in ten months, replacing a legacy ad hoc engineering process. Built new product ...
Jan 2015 — Nov 2015
Consultant
Co-founded with two other consultants, and in six months delivered on five different contracts.
Built web interfaces and back-end code for conference video hosting site using Ruby and Sina...
Sep 2014 — Feb 2015
Support Manager
12018 Sunrise Valley Dr SUITE 300, Reston, VA 20191
Ensured consistent delivery of high-quality customer support to enterprise customers during acquisitions by Nokia and Qbase; retained over 80% of enterprise customers through the transition...
Apr 2010 — Sep 2014
Technical Lead
1943 Isaac Newton Sq SUITE 200, Reston, VA 20190
Increased engineering participation in documentation composition and review by migrating product manuals to a custom-designed template that fit into the existing build system and could take...
Feb 2005 — Apr 2010
Instructor
77 Massachusetts Ave, Cambridge, MA 02139
Taught a literature seminar called "Passing: Flexibility in Race and Gender," using American literature as a lens through which to examine different passing tropes. Provided an introduction ...
Feb 2009 — May 2009
Sales Engineer and Open Source Developer
Implemented a Kerberos-based single sign-on system in Perl for a medical data customer.
Produced sales documents, project plans, and technical specifications for diverse projects.
Assembl...
Aug 2004 — Feb 2005
Education
2007 — 2010
2000 — 2004
Occupations
Executive
Produce Manager
Guide
Sales Specialist
Sales Support
Security
IT Professional
Computer Software Professional
Production Manager
Tour Guide
Services Professional
Sales Representative
Software Developers
Skills
Linux
Python
Enterprise Software
Training
Software Development
Software Documentation
Web Applications
System Administration
Open Source
Quality Assurance
Javascript
Unix
Management
Java
Microsoft Office
Databases
Kerberos
Saas
Windows
Json
Html
Agile Methodologies
Technical Writing
Ubuntu
Sales
Proposal Writing
Latex