Ramon Wycoff has been a Manager, Claims Support in Iat Insurance Group since 2019. Moreover, the professional has on-the-job experience at more than eight companies in the relevant field. Ramon has a total work experience of 14+ years. Ramon Wycoff studied at the Nazarene Theological Seminary from 1998 to 2002. Currently Ramon Wycoff lives in Raleigh, North Carolina region. You can find this expert's current phone and email with our search.
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Ramon Wycoff
Last updated Jun 14, 2024
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Workplace
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Work History
Manager, Claims Support
Raleigh, NC
Strategically lead the claims support operation for a growing, specialty insurance carrier that provides property and casualty products for businesses and individuals. Effectively manage and...
from Aug 2019
Casualty Claims Manager, Bodily Injury
Evaluated injury exposures for authority, reserving and timely/fair resolutions while supporting profitability; improved customer service and engagement. Hired, onboarded, trained, and cond...
Jan 2016 — Apr 2019
Casualty Claims Manager, Non-Injury
Developed Non-Injury Scorecard to show results from associate to director level. This tool has deliverables for associate one-on-ones as well as departmental tracking
Provided engagement l...
Nov 2011 — Dec 2015
Master Claims Representative, Bodily Injury
Worked directly with policyholders, claimants, agents and attorneys in the claims process
Investigated claim details and policy contracts to make coverage and liability decisions
Supporte...
Oct 2010 — Oct 2011
Screening and Customer Relations Supervisor
Managed team of 10 screeners in support of personal lines auto and property products including 2 complaint resolution specialists.
Launched visible accountability system to monitor DOI inq...
Oct 2009 — Sep 2010
Property Processing Supervisor
Turned morale around for a team that was suffering from consolidation overload
Tracked and decreased pending until team was within service level
Published weekly reports to contact center...
Oct 2008 — Sep 2009
Call Center Customer Service Supervisor
Developed peer team with activities like a supervisor book club
Served as center-leader for Subject Matter Expert team and Workforce Management
Led and participated in hiring over 163 ass...
Jul 2006 — Sep 2008
Pastor and Church Plant Leader
Led all aspects of strategic planning, fund raising, vision casting and recruitment for a new church.
Public speaking to groups from 20 to 800. Developed small group materials, mentored wo...
Jul 2002 — Dec 2004
Education
1998 — 2002
1991 — 1995
Occupations
Executive
Manager
Health Specialist
Supervisors
Engineer
Customer Service
Sales Specialist
Client Service Officer
Recognition
Lawyer
Operations Manager
Skills
Public Speaking
Management
Leadership
Strategic Planning
Communication
Community Service
Claims Management
Call Center Administration
Risk Management
Career Counseling
Pastoral Counseling
Hermeneutics
Expository Preaching
Performance Measurement
Data Analysis
Fraud
Team Building
Training
Coaching
General Insurance
Casualty Claims
Customer Service
Property
Property Damage
Subrogation
Property and Casualty Insurance
Insurance
FAQs about Ramon Wycoff
What's the main profession of Ramon Wycoff?
The expert is a Manager, Claims Support.
What are the main profession of Ramon?
These person's professions are Executive and Manager
Where does Ramon Wycoff live?
Raleigh, North Carolina is the place where Ramon Wycoff currently lives
Where did Ramon Wycoff work?
The professional worked at Iat Insurance Group, Nationwide Insurance.
What education does Ramon Wycoff have?
Ramon studied at the Nazarene Theological Seminary from 1998 to 2002.
Are there any industries Ramon Wycoff works in?
Ramon works in Insurance industry.
Are there any skills Ramon Wycoff has?
Ramon Wycoff has the following skills: Public Speaking, Management, Leadership, Strategic Planning, Communication, Community Service, Claims Management, and Call Center Administration.