With work experience over ten years, Pulkit Arora is nowadays working at Diligente Technologies that is situated in 1286 as a Senior It Us Recruiter. Pulkit received his education from 2013 to 2016 at the Kalinga University. This professional lives in Santa Clara, California. To contact directly with Pulkit, you can search for their phone or email address or get further info by requesting access to this person's further details on this website.
Name variants:
Pulkit Arora
Last updated Jun 13, 2024
Contact Information
Last Update
Jul 11, 2022
Email
pu**@diligentetechnologies.com, pu**@eclerx.com
Location
Santa Clara, CA
Company
Workplace
Senior It Us Recruiter
San Jose, CA
Industry
Staffing and Recruiting, It Services Company, Software & Consulting Services, Nonclassifiable Establishments
Colleagues
Work History
Senior It Us Recruiter
2350 Mission College Blvd SUITE 380, Santa Clara, CA 95054
from Apr 2018
Team Lead
● Handling a team of 20+ agents.
● Taking care of daily deliverables.
● Also indulging in call auditing on daily basis and creating synopsis of every call.
● Sharing the monthly feedback...
Jul 2016 — Feb 2018
Senior Quality Specialist
Ensure that all activities and processes confirm to the highest standards of customer relationship.
Monitor team performance (calls, chats and e-mail updates), productivity and service lev...
May 2012 — Jul 2016
Senior Technical Support Engineer
1 Dell Way, Round Rock, TX 78664
Taking care of customer's concerns for Technical issues relating to hardware and software in DELL computers and printers.
Up-selling software which upbeats any software issues in computers...
2009 — 2012
Complaints Manager
Understand and capture issues relating to household appliances.
Fixing appointments with the engineer for those repairs.
Reviewing proposals and recommending the best product solutions.
...
Apr 2008 — Apr 2009
Appointment Manager
Making calls to customers in USA to check on home improvement requirement. > Reviewing proposals and recommending ways to improve house conditions. > Fixing up appointments with field engine...
Apr 2006 — Dec 2006
Education
2013 — 2016
Occupations
HR Specialist
Human Resources Specialist
Executive
Team Leader
Agents
Sales Specialist
Agent
Recruitment
Operations Manager
Sales Representative
Skills
Team Management
Call Monitoring
Microsoft Office
Knowledge Process Outsourcing
Vendor Management
Human Resources
Customer Relationship Management
Troubleshooting
Technical Support
Business Analysis
Executive Coaching
Customer Service
Customer Satisfaction
Business Process Outsourcing
Training
Sourcing
Technical Recruiting
Screening
Management
Performance Management
Microsoft Excel
Outsourcing
Telecommunications
Training Delivery
Training Manager
Us It Staffing
Direct Client Interaction
Interviewing
FAQs about Pulkit Arora
What's the main profession of Pulkit Arora?
The expert is a Senior It Us Recruiter.
What are the profession of Pulkit?
These person's professions are HR Specialist and Human Resources Specialist
Where is Pulkit Arora currently located?
Pulkit Arora is currently located in Santa Clara, California.
What is the expert's email?
Pulkit Arora's email is pu**@diligentetechnologies.com and pu**@eclerx.com.
How many companies did Pulkit Arora work at?
The professional worked at six jobs.
What education does Pulkit Arora have?
Pulkit studied at the Kalinga University from 2013 to 2016.
What is the industry that Pulkit Arora worked in?
This professional works in Staffing And Recruiting industry.
Are there any professional skills Pulkit Arora has?
Pulkit Arora has such skills as Team Management, Call Monitoring, Microsoft Office, Knowledge Process Outsourcing, Vendor Management, Human Resources, and Customer Relationship Management.