Pierre Desdunes has been a Vendor Manager, Call Center Operations in Purchasing Power since 2013. Furthermore, Pierre Desdunes has professional experience at more than seven companies in the relevant field. Pierre has a total work experience of 16+ years. Pierre attended school at the Rutgers, The State University of New Jersey-Newark from 1995 to 2000. Pierre Desdunes can be found in Atlanta, Georgia – where this person is currently located. You can search for their phone and email. We can also provide you with detailed contact information upon request.
Name variants:
Pierre Desdunes
Last updated Jun 12, 2024
Contact Information
Last Update
Jul 3, 2022
Email
pd**@purchasingpower.com, pd**@affiniongroup.com, pd**@gmail.com
Location
Atlanta, GA
Company
Workplace
Vendor Manager, Call Center Operations
Atlanta, GA
Industry
Human Resource Consulting Svcs
Colleagues
Work History
Manager, Call Center Operations
Partner with various business units to gather business requirements while thinking strategically and considering a broad range of internal and external factors before proceeding with project...
Aug 2005 — Jul 2007
Senior Call Center Analyst
Assisted in the planning of marketing initiatives and the development of projected future call volumes for outsourced partners. Created and analyzed call center reports to identify trends i...
Jul 2001 — Aug 2005
Client Services Manager
Managed 20 outsourced representatives to ensure proper usage of site. Responsible for answering and addressing all clients’ issues that are reported via telephone and email. Maintained dat...
Oct 2000 — Feb 2001
Customer Service Manager
Recruited and managed a team of 45 Customer Service Representatives and 2 team leaders. Responsible for monitoring agent calls, provided written evaluations, writing and presenting performa...
Sep 1999 — Oct 2000
Education
Occupations
Executive
Senior Director
Sales Specialist
Supplier
Manager
Accountant
Finance and Accounting Specialist
Senior Manager
Operations Manager
Services Professional
Sales Representative
Accounting Bookkeeper
Bookkeeper
Skills
Vendor Management
Call Centers
Management
Leadership
Process Improvement
Customer Retention
Team Leadership
Crm
Project Management
Outsourcing
Strategic Planning
Customer Satisfaction
Cross Functional Team Leadership
Telecommunications
Customer Service
Analysis
Customer Experience
Business Process Improvement
Analytics
Strategy
Forecasting
Operations Management
Account Management
Team Management
Customer Relationship Management
Business Analysis
Workforce Management
Contact Centers
Performance Management
Program Management
Business Development
Product Management
Avaya
Bpo
Human Resources
Lead Generation
Project Planning
Avaya Technologies
Business Process Outsourcing
FAQs about Pierre Desdunes
What's the main profession of Pierre Desdunes?
The expert is a Senior Director, Customer Care.
What jobs is Pierre a professional at?
The expert is proficient at such jobs as Executive and Senior Director.
Where is Pierre Desdunes currently located?
Pierre Desdunes is located in Atlanta, Georgia.
Does Pierre Desdunes have the email address?
pd**@purchasingpower.com and pd**@affiniongroup.com is The professional's email address.
Where did Pierre Desdunes work?
This person worked at Purchasing Power, Affinion Group.
Does Pierre Desdunes have personal webpage or blog?
Pierre Desdunes`s website is http://www.toysrus.com.
Where has Pierre Desdunes studied?
Pierre studied at the Rutgers, The State University of New Jersey-Newark from 1995 to 2000.
Are there any industries Pierre Desdunes is connected to?
Pierre Desdunes works in Financial Services industry.