We found the following information about Pankaj Chaudhry at Convey Health Solutions, where this expert has worked as a Contractor, Workforce Management and Finance since 2015. Pankaj's total work experience is over 18 years, during which time Pankaj Chaudhry had at least seven jobs at different companies to develop skills. Pankaj studied at the Birla Institute of Technology and Science, Pilani. Pankaj Chaudhry can be found in Providence, Rhode Island – where the professional currently lives. You can contact with Pankaj by searching for phone or email or find additional information by requesting access to their details from SoftwareOfficial.
Name variants:
Pankaj Chaudhry
Last updated Jun 10, 2024
Contact Information
Last Update
Jul 14, 2022
Email
pa**@stream.com, pa**@stream.com, pa**@gmail.com
Location
Providence, RI
Company
Workplace
Contractor, Workforce Management and Finance
Fort Lauderdale, FL
Industry
Hospital & Health Care, Admin/Support Waste Mgt/Remediation Services, Administrative and Support Services, Business Support Services, We Provide Healthcare Bpo Insurance Services And Any Other Lawful Business Purpose As Determined By The Board, Health/Allied Services
Colleagues
Work History
Contractor, Workforce Management and Finance
100 southeast 3Rd Ave, Fort Lauderdale, FL 33394
We're experts in highly-compliant member enrollment, service and administration support (Medicare, Medicaid and Commercial). For over a decade, our people and technology have managed very la...
from Aug 2015
Global Program Manager, Contact Center Transformation
3000 Hanover St, San Jose, CA
Developed and implemented global governance for contact center transformation. -In collaboration with global regional teams and outsourced partners, successfully transitioned from multiple c...
Jan 2013 — Feb 2015
Director Operations and Capacity Planning
1200 Crossman Ave, Sunnyvale, CA 94089
Strategic and tactical operations planning for geographically dispersed US based "at home"
workforce and Philippines.
Restructured the "at home" workforce planning organization and hired...
Sep 2011 — May 2012
Director, Resource Planning and Analysis
3285 Northwood Cir, Eagan, MN 55121
May 1, 2000 — Apr 2011
Vice President and Operations Manager, Call Center
Successfully integrated and streamlined four call centers to operate as one virtual entity.
Built a new state of the art command center with network based routing.
Implemented a staffing ...
Sep 1997 — May 2000
Director Call Center Operations and Technology
Built a workforce management organization of 30 staff members, strategically aligned to meet the business requirements and positioned the company for an IPO.
Established a centralized real...
Jun 1996 — Sep 1997
Director, Resource Planning
3285 Northwood Cir, Eagan, MN 55121
Stream Global Services is a premium business process outsource (BPO) service provider specializing in customer relationship management solutions including sales, customer care, technical sup...
Occupations
Executive
Director
IT Professional
Technical Support Specialist
Artist
Entertainment Professional
Accountant
Finance and Accounting Specialist
Operations Manager
Systems Support Specialist
Support Specialists
Entertainer
Accounting Bookkeeper
Bookkeeper
Skills
Call Centers
Workforce Management
Process Improvement
Contact Centers
Operations Management
Forecasting
Outsourcing
Vendor Management
Bpo
Cross Functional Team Leadership
Analytics
Performance Management
Management
Call Center Development
Crm
Benchmarking
Strategic Planning
Service Delivery
Outsourcing Management
Avaya
Call Center
Strategy
Operational Excellence
Business Process Improvement
Recruiting
Erp
Budgets
Customer Satisfaction
Customer Experience
Offshoring
Sla
Analysis
Change Management
Business Process
Six Sigma
Credit Cards
Data Mining
Strategic Partnerships
Team Management
Telemarketing
Transition Management
Process Management
Mergers and Acquisitions
Executive Management
P&L Management
Training
Project Planning
Capacity Planning
Inbound Marketing
Customer Retention
FAQs about Pankaj Chaudhry
What is the main profession of Pankaj Chaudhry?
Pankaj Chaudhry is a Contractor, Workforce Management and Finance.
What jobs is Pankaj Chaudhry a professional at?
Pankaj is a professional such jobs as Executive and Director.
Where is Pankaj Chaudhry located?
Pankaj is located in Providence, Rhode Island.
Does the professional have the email address?
pa**@stream.com and pa**@stream.com is Pankaj Chaudhry's email address.
How many companies did Pankaj Chaudhry work at?
Pankaj Chaudhry worked at seven jobs.
What education does Pankaj Chaudhry have?
Pankaj studied at the Birla Institute of Technology and Science, Pilani.
Are there any industries, that Pankaj Chaudhry works in?
This professional works in Outsourcing/Offshoring industry.
What are special skills of Pankaj Chaudhry?
Pankaj has skills in the following areas: Call Centers, Workforce Management, Process Improvement, Contact Centers, Operations Management, Forecasting, Outsourcing, Vendor Management, and Bpo.