We found the following information about Nikki Roberts Jacobs at Red Hat, where this person has worked as a Senior Information Technology Manager since 2020. Nikki's total work experience is over 37 years, during which time this person had at least 14 jobs at different places to develop skills. Nikki studied at the Champlain College from 2015 to 2018. This expert received the following certifications: Scrum Master Certified (Smc), Scrumstudy - Accreditation Body For Scrum and Agile;Download Free Scrum Body of Knowledge(340 Pages), License 61366, and License 61366. Nikki currently is located in Kennebec, North Carolina. You can contact with Nikki by searching for phone or email or get exhaustive info by requesting access to the person's further details from us.
Name variants:
Dominique Jacobs,
Nicole Jacobs
Last updated Jun 10, 2024
Contact Information
Workplace
Senior Information Technology Manager
Raleigh, NC
Industry
Computer Software, 382, Computer-Software
Colleagues
Work History
Technical Project Manager - Scheduling Coordinator | Telephony Software Implementation
2605 Meridian Pkwy SUITE 200, Durham, NC 27713
Dec 2009 — Oct 2012
Program Manager - Introduction Leader | Telephony 3Rd Party and Voip Portfolio
Operation program manager introducing full scale Carrier VoIP software and 3rd party products into the VoIP customer portfolio
Partnered with product management, R&D, professional services...
Jan 2008 — Dec 2009
Sales Associate and Customer Service Associate
Top sales performer in personal and business inside computer sales as well as maintaining a top performer position among colleagues in add-on sales. Consistently achieved bonus payout level...
Dec 1999 — Jul 2001
Multi-Store Manager
Performed inventory control, budget forecasting, merchandising, employee recruiting and hiring, employee development, scheduling, sales and customer service
Managed 2 retail locations simu...
Feb 1997 — Aug 1999
Education
2015 — 2018
from 2014
2005 — 2007
Associate in Information Systems
Jamestown, NC
Jan 1999 — Dec 2000
1999 — 2000
Occupations
Executive
Information Technology Director
IT Professional
Computer Software Professional
Project Manager
IT Manager
Software Developers
Project Managers
Skills
Telecommunications
Integration
Voip
Program Management
Project Management
Cross Functional Team Leadership
Ip
Telephony
Software Documentation
Testing
Microsoft Office
Sip
Linux
Avaya
Wireless
Process Improvement
Pmo
Managed Services
Tcp/Ip
Project Coordination
Unix
Product Management
Business Process Improvement
Ethernet
Unified Communications
Customer Service Management
Tdm
Switches
Atm Networks
Technical Support
Vpn
Technical Documentation
Visual C++
Ip Vpn
Process Scheduler
Ss7
Isdn
H.323
Qos
Ivr
System Deployment
Lan Wan
Unix Operating Systems
Multi Tasking
Oral and Written Communication Skills
Scrum
Site Integration
Store Management
Iso 9000 Compliancy
Lean Six Sigma