For over 14 years Nate Carls has been working in different jobs. Recently, Nate Carls worked as a Customer Service Manager in Stage 3 Motorsports developing different skills. Nate graduated from High - Tech Institute in 2001 where this person got all the skills. You can find Nate in Peoria, Arizona, where he is located nowadays. SoftwareOfficial has all the data you need to be in touch with Nate Carls, such as this person's number or email address. Feel free to send us the request to get additional data.
Name variants:
Nathan Carls
Last updated Jun 09, 2024
Contact Information
Last Update
Jul 12, 2022
Email
na**@stage3motorsports.com, tr**@yahoo.com
Location
Peoria, AZ
Company
Workplace
Colleagues
Work History
Supervisor
12 Greenway Plz, Houston, TX 77046
Coach both onsite agents and home agents individually based on their KPI statistics for improved product knowledge, higher conversion rates, and lower CTA.
Monitor recorded and live agent ...
Mar 2010 — Dec 2015
Customer Service Manager
Hire, train and coach agents individually based on their performance statistics for improved product knowledge and preparation for advancement.
Researched, tested and deployed their call c...
Feb 2007 — Jan 2008
Customer Service Supervisor
Training and coaching agents individually based on their performance statistics for improved product knowledge and preparation for advancement.
Initiate and complete team related annual re...
2006 — 2007
Project Manager
11908 Kanis Rd SUITE G, Little Rock, AR 72211
Solely managing our only U.S. based residential internet technical support team in a 24/7 environment providing support for four different internet providers.
Monitor individual agent call...
Jan 2005 — Apr 2006
Customer Service Supervisor
1919 west Lone Cactus Dr, Phoenix, AZ 85027
Supervised a residential internet technical support team in an inbound call center environment.
Ran weekly metrics reports for management.
Resolve escalated supervisor calls when requeste...
2001 — 2005
Education
2000 — 2001
Occupations
Sales Specialist
Counter Manager
Executive
Manager
Sales Representative
Operations Manager
Skills
Customer Service
Troubleshooting
Process Improvement
Call Centers
Customer Satisfaction
Telecommunications
Disaster Recovery
Networking
Computer Hardware
Incident Management
Active Directory
Security
Data Center
Management
Microsoft Office
Leadership
Team Management
Team Leadership
Performance Metrics
Kpi Implementation
Ctas