Natasha Mettura has been working as a Client Care Representative at Ipm Software Inc since 2013. Moreover, this professional has professional experience at more than four companies in the related field. Natasha has a total work experience of 15+ years. Natasha Mettura studied at the Southern New Hampshire University from 2008 to 2012. Nowadays this expert lives in Pearland, Texas region. You can find this person's current email address and number through SoftwareOfficial search.
Name variants:
Natalie Mettura
Last updated May 11, 2024
Contact Information
Last Update
Jul 7, 2022
Email
sa**@gmail.com, nm**@ipm-software.net
Location
Pearland, TX
Company
Workplace
Colleagues
Work History
Client Care Representative
Ensured that customers were satisfied, and that their needs were fulfilled
Assisted incoming client queries via live chat remote session in a timely manner
Created alternative procedures ...
Sep 2013 — Apr 2015
Support Staff
Cross-trained to cover all non-clinical areas of the clinic, which involved working closely with clients and staff Maintained all training documentation for new hires and previous employees ...
Mar 2009 — Aug 2013
Shelter Advocate
Managed the crisis call hotline and triaged calls to determine severity of the issue, developed safety plan if possible or initiated plan to ensure individuals safety. Established rapport wi...
Dec 2006 — Aug 2013
Administrator Technician I
Managed multi-lines phone
Greeted and assisted mentally ill patients
Communicated with caseworkers and medical staff
Scheduled appointments in MediSoft
Jan 2006 — Jul 2008
Education
2008 — 2012
Occupations
Representative
IT Professional
Technical Support Specialist
SalesForce Administrator
SharePoint Administrator
Information Technology Specialist
Systems Support Specialist
Support Specialists
Database Administration Professional
Database Administrator
Network Systems Administrator
Network Administrator
IT Specialist
Skills
Data Entry
Microsoft Office
Confidentiality
Appointment Scheduling
Administrative Assistants
Multi Line Phone
Telephone Reception
Windows 7
Typing
Petty Cash
Accurate Record Keeping
Work In A Fast Paced Environment
Customer Service
Working With Clients
Work Under Minimal Supervision
Works Well With A Team
Filing
Sharepoint
Salesforce.com
Office 365