We found the following information about Mykea Johnson at E-Builder, where the professional has worked as a Technical Support Analyst since 2018. Mykea's total work experience is over 21 years, during which time this person had at least 12 jobs at different companies to develop skills. Mykea studied at the Southern New Hampshire University from 2018 to 2022. Currently, Mykea Johnson lives in Atlanta, Georgia. You can contact with Mykea by looking for phone or email or get exhaustive information by requesting access to Mykea's additional details.
Name variants:
Mykea Johnson
Last updated Jun 10, 2024
Contact Information
Last Update
Jun 26, 2022
Email
my**@gmail.com, mj**@apple.com, ju**@gmail.com
Location
Atlanta, GA
Company
Workplace
Technical Support Analyst
Fort Lauderdale, FL
Industry
Computer Software, Custom Computer Programing
Colleagues
Work History
Technical Support Analyst
13450 west Sunrise Blvd SUITE 600, Sunrise, FL 33323
SaaS in office Support Analyst Enterprise Construction Management Software Work directly with fortune 500 executives and administration teams Nationwide Manage incoming cases via e-mail or p...
Mar 2018 — Mar 2019
Team Manager| Technician Support| Ib
3450 Lakeside Dr, Miramar, FL 33027
Arise is the pioneer of on-demand customer management and business process outsourcing. Our powerful cloud-based platform and virtual nationwide network of brand ambassadors are built to sca...
May 2010 — Feb 2018
Rapid Response Professional
2000 Ultimate Way, Weston, FL 33326
Saas: Remotely Accept inbound cases, calls, chats, and emails
resolve technical issues arise via UltiPro.com, clients dedicated server environments, security access, salesforce, and SQL da...
Oct 2016 — Nov 2017
Project Director
Miami, FL
Remote: Part-Time Project Manager and creative director for small business website clients. Complete sales lead calls, Research and prepare a proposal for the project. Accept Payments. Devel...
from Nov 2017
Aha Chat Support
1 Apple Park Way, Cupertino, CA
Remotely Accept inbound chats via Apple.com website by clients
Provide outstanding client support to creating a friendly and memorable experience when chatting in
Connect, assess and unde...
May 1, 2015 — Jan 2017
Technical Support Agent
201 east 4Th St, Cincinnati, OH 45202
WAH CSR (in center training)
Inbound technical support calls (satellite services)
General CSR duties such as bill payments and explanations, orders, upgrades, initial activation and react...
Nov 1, 2011 — Mar 1, 2012
Technical Team Lead
11808 Miracle Hills Dr, Omaha, NE 68154
WAH;(Support Wireless Service Provider) Managed and directed activities and upskill of a team. Supervised, planned, and managed functions Monitored, scored and provided feedback to agents re...
Nov 2007 — Jan 2010
Overnight Stock
1000 Nicollet Mall, Minneapolis, MN 55403
Unload shipment trucks and place merchandise on correct department palettes
Handle bulk and light unloading
Stock store shelves with merchandise in its corresponding locations
Clean boxe...
Sep 2008 — Feb 2009
Csr | Floor Lead
4500 north State Rd, Fort Lauderdale, FL
CSR
Floor Team Lead
Assisted team members with challenging client issues including escalated interactions. Coached and provided useful resources to peers to develop their expertise. Assis...
May 2006 — Mar 2007
Education
2018 — Jun 2022
2016 — 2019
2015 — 2016
from 2016
2008 — 2008
2007 — 2008
Occupations
Executive
Director
IT Professional
Technical Support Specialist
Analyst
Construction
Managers
Information Technology Specialist
Technician
Operations Manager
Systems Support Specialist
Support Specialists
Analysts
IT Specialist
Technical Specialist
Technical Support Specialists
Skills
Teamwork
Powerpoint
Leadership
Entrepreneurship
Communication
Skilled Multi Tasker
Microsoft Excel
Microsoft Word
New Business Development
Business Strategy
Customer Service
Customer Experience
Customer Retention
Customer Support
Quality Assurance
Management
Organization Skills
Employee Training
Training
Team Building
Coaching
Sales
Data Entry
Technical Support
Troubleshooting
Resolving Issues
Windows
Microsoft Office
Ios
Microsoft Access
Microsoft Sql Server
Adobe Creative Suite
Illustrator
Photoshop
Dreamweaver
Web Design
Project Management
Basic Html
Css
Html5
Java
Marketing
Marketing Strategy
Internet Research
Small Business
Salesforce.com
Sql
Oracle Database
Citrix Xendesktop