Mitchell Herrera has been a Customer Relations Manager in Gold Medal Service since 2017. Additionally, the professional has an employment history at more than six companies using similar skills. Mitchell has a total work experience of nine+ years. Mitchell Herrera studied at the Centro Escolar University to 2001. Currently Mitchell Herrera lives in New Brunswick, New Jersey region. Find this expert's actual email address and phone through SoftwareOfficial search.
Name variants:
Mitch Herrera
Last updated Jun 08, 2024
Contact Information
Last Update
Jun 23, 2022
Email
mi**@hyatt.com, mi**@outlook.com
Location
New Brunswick, NJ
Company
Workplace
Customer Relations Manager
East Brunswick, NJ
Industry
Individual & Family Services, Electrical Contractor, Plumbing/Heating/Air Conditioning/Electrical, Air Duct Cleaning, Appliance Repair, Small Appliance Repair, Basement Waterproofing, Ceiling Fans, Concrete Repair, Electrician, Gas Leak Repair, Handyman Service, Heating & Air Conditioning/hvac, Lighting, Plumbing, Drain Cleaning, Bathroom & Kitchen Remodeling, Septic Tank, Sewer Cleaning, Water Damage Restoration, Water Heaters, Water Softeners
Colleagues
Work History
Hyatt Hotels, System Administrator
Denver, CO
Tasked to maintain Sales Systems for Events and Sales Team
Responsible for taking leads, qualifying and assigning to the appropriate manager
Prepares contracts, amendments and other contr...
Dec 1, 2015 — Feb 2017
Team Manager
201 east 4Th St, Cincinnati, OH 45202
Worked with a retail company based in the United States. Tasked to handle at least 20 agents initially handling voice and also handled E-mail team. Responsible in ensuring that all agents me...
Dec 2008 — Nov 2011
Sales Account Manager
Coastal Training is a training materials provider for mandatory staff training such as OSHA Safety, HIPAA etc. As a Sales Account Manager I was responsible for selling & providing web-based ...
Mar 2007 — Jun 2008
Entertainment Consultant
2230 east Imperial Hwy, El Segundo, CA 90245
Responsible for providing quality customer service. Solve & diffuse numerous customer complaints & concerns, execute strategic customer relationship management techniques to secure client sa...
Jul 2005 — Feb 2007
Quality Assurance Analyst
Responsible for monitoring agents who are conducting surveys to help in the food market research for specific clients.
Provide feedback and coaching to further improve agent's performance....
Feb 2004 — Jul 2005
Education
1996 — 2000
1992 — 1996
Occupations
Executive
Customer Relations
Manager
IT Professional
Systems Administrator
Managers
Sales Specialist
Sales Coordinator
Operations Manager
Computer Systems Administrator
Sales Manager
Skills
Customer Service
Billing Process
Training Delivery
Quality Assurance
Customer Satisfaction
Training
Time Management
Hospitality
Call Centers
Management
Coaching
Hotels
Technical Support
Sales
Hotel Management
Hospitality Industry
Crm
Hospitality Management
Microsoft Office
Front Office
Powerpoint
Leadership
Microsoft Word
Outlook
Event Management
Sales Process
System Administration
Administrative Assistance
Multi Task and Handle High Volume Workloads
Contract Writing
Addendums
Proposal Preparation
Customer Retention