With work experience over 17 years, this person is nowadays working at Okuma America Corporation which is based in 779 as a Senior Manager Customer Service. Mike received his education from 1994 to 1998 at the Bowling Green State University. This professional can be found in Houston, Texas. To contact with Mike, you can look for their phone or e-mail address or get full information by requesting access to the person's further details.
Name variants:
Michael Vassil
Last updated Jun 09, 2024
Contact Information
Last Update
Jul 13, 2022
Email
mv**@okuma.com, mi**@yahoo.com
Location
Houston, TX
Company
Workplace
Senior Manager Customer Service
Charlotte, NC
Industry
Machinery, Whol Industrial Equipment
Colleagues
Work History
Senior Manager Customer Service
11900 Westhall Dr, Charlotte, NC 28278
Promoted with full responsibility for $63M aftermarket business, $11.25M budget, annual procurement of $20M in material/spare parts, and 31 employees. Oversight includes all logistics and cy...
Dec 2009 — Mar 2018
Director of Operations
11900 Westhall Dr, Charlotte, NC 28278
from Oct 2015
Project Manager at Okuma America Corporation
11900 Westhall Dr, Charlotte, NC 28278
Charged with leading multiple teams and overseeing all facets of new ERP system integration. Develop and administer full project scope and administer a $5M budget. Identify and implement sta...
from Oct 2015
Customer Service Manager
11900 Westhall Dr, Charlotte, NC 28278
Promoted to manage Service Parts Business of Warehouse/Logistics team comprised of 20 members focused on growing aftermarket business while ensuring end-user needs. Assumed 3 departments (On...
Jan 2006 — Dec 2009
Supervisor, Service Parts
11900 Westhall Dr, Charlotte, NC 28278
Promoted to oversee $30M new aftermarket sales and took on entire warehouse and logistics operations, including all shipping, receiving, shipping contracts, cycle/inventory count, security, ...
Jan 2002 — Jan 2006
Sourcing Parts Specialist
11900 Westhall Dr, Charlotte, NC 28278
Recruited by VP Customer Service to rein in procurement practices for all service parts stocked in the US with full autonomy on all procurement decisions. Drove process improvements focused ...
Jan 2001 — Jan 2002
Education
1994 — 1998
Occupations
Executive
Director of Operations
Senior Manager
Engineer
Customer Service
Sales Specialist
Client Service Officer
Operations Manager
Skills
Team Building
Troubleshooting
Continuous Improvement
Customer Service
Lean Manufacturing
Machine Tools
Machining
Manufacturing
Manufacturing Engineering
Operations Management
Process Improvement
Management
New Business Development
Engineering
Business Process Improvement
Six Sigma
Product Development
Business Development