We found the following information about Mike Broda at Vortalsoft Inc., where this person has worked as a Sr. Support Engineer since 2013. Mike's total work experience is over 22 years, during which time this expert had at least six jobs at different companies to develop skills. Mike studied at the Ball State University from 1989 to 1993. Mike Broda currently is located in Indianapolis, Indiana. You can contact with Mike by searching for phone or email address or get additional info by requesting access to this person's additional details.
Name variants:
Michael Broda
Last updated Jun 07, 2024
Contact Information
Workplace
Sr. Support Engineer
Somerset, NJ
Industry
Information Technology and Services, Custom Computer Programing
Colleagues
Work History
Sr. Support Engineer
Somerset, NJ / Indianapolis, IN
Aspect e-Workforce Management Engineer
from Mar 2013
Resource Desk Manager, Commercial Account and Technical Services
Indianapolis, IN
Manages team handling forecasting, scheduling and analysis of real time operations -- Tyco Integrated Security (formerly ADT Commercial Security).
Nov 2010 — Mar 2013
Contact Center Resource Desk Manager and Business Analyst
Midwest Region
Contact Center Technology Administrator and Analyst with 14 years experience in all aspects of Contact Center Performance, Budgeting, Management and Technology Implementation and Administrat...
Jul 1997 — Nov 2010
Customer Account Executive and Operations
Provided on phone troubleshooting of Analog and Digital Video issues.
Administrated Workforce Management Software, Collected Data, Produced Call Center Key Metrics Reports.
Jul 1997 — Sep 1998
Marketing Manager
Managed Outbound Outbound Call Center of 10-15 Direct Marketing Agents. Hired, developed and trained marketing agents, designed incentive and commission structures, maintained and compiled ...
Jan 1994 — Apr 1997
Contract Production Assistant
Worked as PA on "Daybreak,", Afternoon and Evening Newscasts, "Sports Locker," and various other specialty and news events and programs
Duties: Operated Cameras, Ran Soundboard, Served as Fl...
Jan 1994 — Mar 1996
Education
1989 — 1993
1985 — 1989
Occupations
Engineer
Support Engineer
Executive
Manager
Security
Customer Service
Operations Manager
FAQs about Mike Broda
What's the main profession of Mike Broda?
The expert is a Sr. eWFM Engineer.
What jobs is Mike Broda proficient at at?
The expert is a professional Engineer and Support Engineer jobs.
Where does Mike Broda live?
Mike Broda currently lives in Indianapolis, Indiana.
How many companies did Mike Broda work at?
The professional worked at six jobs.
What education does Mike Broda have?
Mike studied at the Ball State University from 1989 to 1993.
What is the industry that Mike Broda worked in?
This person works in Telecommunications industry.