Miguel Rodriguez has been a Lead Technical Support and Junior Software Qa Specialist in Viddler since 2015. Furthermore, Miguel Rodriguez has professional experience at more than six companies using similar skills. Miguel has a total work experience of 13+ years. Miguel attended school at the Devry University from 2016 to 2017. This expert is proficient in two languages: English and Spanish. Bethlehem, Pennsylvania is the place where this expert currently lives. You can contact with Miguel by looking for phone or email address or get exhaustive information by requesting access to Miguel Rodriguez's details from us.
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Miguel Rodriguez
Last updated Jun 08, 2024
Contact Information
Workplace
Colleagues
Work History
Lead Technical Support and Junior Software Qa Specialist
520 Evans St, Bethlehem, PA 18015
Oct 2015 — May 2018
Professional Services Coordinator
7248 Tilghman St SUITE 120, Allentown, PA 18106
Take customer service requests (phone and email) and document into service tickets.
As needed and possible, provide first level technical support for service requests.
Triage service requ...
from May 2018
Office Manager
1633 Church Street Aly, Nashville, TN 37203
Sep 2012 — Jul 2013
Bilingual Member Service Representative
25 west 18Th St, New York, NY 10011
Reviewed insurance policy to determine coverage eligibility.
Educated members about their benefits through outreach calls, district meetings,
fax and email.
Assisted members with inquiri...
Aug 2009 — Sep 2012
Bilingual Family Partner
350 Marshall St, Phillipsburg, NJ 08865
Provided supportive services, advocacy, case management, resources and referrals
for families in the community.
Developed family plans to encourage self-sufficiency and child abuse preven...
May 2005 — Aug 2009
Education
2016 — 2017
2014 — 2017
2014 — 2016
from 2013
Occupations
Coordinator
IT Professional
Software Quality Assurance Specialist
Technical Support Specialist
Information Technology Specialist
Engineer
Customer Service
Sales Specialist
Client Service Officer
Managers
Software Developers
Systems Support Specialist
Support Specialists
IT Specialist
Skills
Customer Service
Html
Databases
Web Development
Windows
Data Entry
Program Management
Microsoft Office
Public Speaking
Time Management
Research
Technical Support
Team Building
Training
Marketing
Social Media
Customer Satisfaction
Customer Retention
Customer Insight
Customer Support
Customer Loyalty
Technology Integration
Team Leadership
Leadership
Technical Leadership
Customer Experience
Customer Experience Management