Michelle Ruiz

Senior Call Center Manager

For over 18 years Michelle Ruiz has been working in different jobs. Recently, Michelle Ruiz worked as a Finance Manager in Mdvip enhancing knowledge. This expert graduated from Reading Area Community College where this professional received all the required skills. This expert has all required skills for his job, that's proven by these certifications in Aca International, Fdcpa, and Credit & Collections Compliance Officer. You can find this professional in West Palm Beach, Florida, where he lives nowadays. SoftwareOfficial has all the data you need to contact Michelle Ruiz, such as Michelle Ruiz's phone number or e-mail. Feel free to send us the request to get additional info.
Name variants:
Michele Ruiz, Mickey Ruiz, Shelly Ruiz
Last updated Jun 08, 2024

Contact Information

Last Update
Jul 8, 2022
Email
mr**@expeditedtravel.com, mi**@zepinc.com, mi**@live.com
Location
West Palm Beach, FL
Company

Workplace

MDVIP
Finance Manager

Boca Raton, FL

Industry

Health, Wellness and Fitness, Concierge medicine services., Concierge Medicine Services, General Hospital, Home Health Care Services, Medical and Health Care Facility, Family Doctor, Internist, Health Insurance Providers, Offices of Physicians, Except Mental Health

Work History

Finance Manager

4950 Communication Ave SUITE 100, Boca Raton, FL
Oversees a team of 12 AR collectors tasked with providing exceptional service to physicians and members. Provides floor support to assist with real-time agent inquiries. Provides coaching...
May 2017 — Jul 2018

Senior Call Center Manager

201 south Narcissus Ave, West Palm Beach, FL 33401
from Jul 2018

Call Center Operations Supervisor

As a Call Center Operations Supervisor I am responsible for coaching and developing a call center of customer service representatives and Team Leads for Northeastern Market. Some of my roles...
Feb 2016 — May 2017

Operations Manager - Customer Service and Credit

3330 Cumberland Blvd SUITE 700, Atlanta, GA 30339
As the Customer Service and Credit Manager I am responsible for managing the Customer Service and Credit operations for the Northeastern half of the United States. Some of my roles are to ma...
Dec 2013 — Nov 2015

Accounts Receivable Logix - Director of Operations

7177 Crimson Ridge Dr, Rockford, IL 61107
An aquired company of AR Logix - As the Director of Operations I am responsible for assisting management in establishing appropriate, uniform expectations and consequences regarding employee...
Feb 2013 — Oct 2013

Outreach Manager

900 Corporate Dr, Temple, PA
As OutReach business process outsourcing manager, I am responsible for the supervision of a staff of ten people within the customer service / first party collection department as well as res...
Feb 2009 — Oct 2013

Team Manager

12920 southeast 38Th St, Bellevue, WA 98006
As team manager at T-Mobile I am responsible for the supervision of a staff of a 15 member technical care team. I meet quality and at times exceed sales and customer satisfaction goals and m...
Oct 2002 — Jul 2008

Customer Care Lead Representative

13865 Sunrise Valley Dr, Herndon, VA 20171
As customer care lead representative at XO Communications I assist in management of a 10 member team. I am in charge of handling escalated customer service issues, solving billing disputes, ...
Jan 1998 — Jul 2002

Occupations

Executive
Manager
Financial Director
Collectors
Sales Specialist
Agent
Chief Administrative Officer
Engineer
Customer Service
Client Service Officer
Operations Manager
Financial Officer
Financial Manager
Sales Representative
Chief Executive

Skills

Customer Service Management
Leadership Development
Supervisory Management
Systems Improvement
Customer Service Representatives
A/R Collections
Revenue Cycle Management
Hospital Revenue Cycle
Business Process Improvement
Outsourced Solutions
Hipaa
Third Party Collections
Denials
Customer Satisfaction
Management
Leadership
Training
Analysis
Recruiting
Sales
Policy
Coaching
Customer Service
Account Management
Employee Relations
Process Improvement
Microsoft Office
New Business Development
Team Building
Microsoft Excel
Strategic Planning
Negotiation
Time Management
Human Resources
Sales Operations
Call Centers
Cold Calling
Interviews

FAQs about Michelle Ruiz

What's the profession of Michelle Ruiz?

This professional's job is Senior Call Center Manager

What jobs is Michelle Ruiz proficient at at?

The expert is proficient at Executive and Manager jobs.

Where is Michelle Ruiz currently located?

The expert is currently located in West Palm Beach, Florida.

Does Michelle have the email address?

mr**@expeditedtravel.com and mi**@zepinc.com is Michelle's email address.

How many companies did Michelle Ruiz work at?

Michelle Ruiz worked at eight jobs.

What education does Michelle Ruiz have?

Michelle studied at the Reading Area Community College.

What are the certifications of Michelle Ruiz?

This expert received the following certifications: Aca International, Fdcpa, Credit & Collections Compliance Officer, and Ethical & Professional Collection Practices.

Are there any industries Michelle Ruiz is connected to?

Michelle Ruiz works in Leisure, Travel, & Tourism industry.
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