For over seven years Michele Carlson has been working in different jobs. Recently, this professional worked as a Customer Retention Agent in Directv enhancing knowledge. This person graduated from Utah Valley University in 2006 where this professional received all the required knowledge and skills. You can find this professional in North Huntingdon, Pennsylvania, where he is located nowadays. SoftwareOfficial has all the personal info you need to connect Michele Carlson, such as Michele Carlson's number or email. Feel free to send us the request to get more data.
Name variants:
Michelle Carlson
Last updated Jun 08, 2024
Workplace
Customer Retention Agent
El Segundo, CA
Industry
Telecommunications, Digital Television Entertainment, Cable Tv Service, Satellite Tv Service
Colleagues
Work History
Customer Retention Agent
2230 east Imperial Hwy, El Segundo, CA 90245
Enhance customer loyalty and reduce the number of cancellations
Provide phone assistance on a wide variety of customer issues and processes
Determine customer concerns and offer appropria...
Apr 2014 — Jan 2015
Customer Service Director
Farmington, UT
Contributed to significant improvements in customer satisfaction and sales.
Elevated customer service satisfaction index from 82% to 94% within two years; ensured prompt resolution of cust...
Apr 2012 — Oct 2013
Director
Our Mission Statement:
To help improve the quality of life for victims of uranium contamination on Native American Lands by reducing costs associated with medical bills and by raising publ...
from Aug 2013
Office Manager and Medical Assistant
Office Manager
Promoted exceptional customer/patient service.
Developed, implemented and maintained office policies and procedures.
Supervised patient scheduling, registration, medical r...
Sep 2009 — Dec 2010
Distributor Support Agent
14183 Minuteman Dr, Draper, UT 84020
· Answered executive support line & processed calls
· Effectively investigated & resolved customer concerns
· Enrolled new executives, took product orders, problem solved networks
· Type...
2007 — 2008
Department Supervisor
1260 south 1600 west, Orem, UT 84058
Setup, programmed and operated computerized surface grinder machines.
Successfully performed duties as a machine operator until promoted to supervisor.
Accountable for hiring, training an...
Feb 1998 — Aug 2001
Education
2002 — 2006
2004 — 2005
2002 — 2003
Occupations
Executive
Director
Sales Specialist
Agent
IT Professional
Technical Support Specialist
Organization Management
Non-Profit
Engineer
Customer Service
Client Service Officer
Sales Support
Operations Manager
Sales Representative
Systems Support Specialist
Support Specialists
Services Professional
Skills
Customer Service
Sales
Team Leadership
Team Building
Leadership
Nonprofits
Fundraising
Strategic Planning
Small Business
Marketing
Social Media
Office Management
Animal Welfare
Forklift Operator
Microsoft Office
Microsoft Excel
Microsoft Word
Project Management
Medical Assisting
Aviation
Training
FAQs about Michele Carlson
What is the profession of Michele Carlson?
This professional's job is Director
What are the profession of The professional?
These person's professions are Executive and Director
Where is Michele Carlson located?
The professional is currently located in North Huntingdon, Pennsylvania.
How many companies did Michele Carlson work at?
Michele Carlson worked at six jobs.
What education does Michele Carlson have?
Michele studied at the Utah Valley University from 2002 to 2006.
What is the industry that Michele Carlson is connected to?
This professional works in Non-Profit Organization Management industry.
Are there any professional skills, that Michele Carlson has?
This person has skills in the following areas: Customer Service, Sales, Team Leadership, Team Building, Leadership, Nonprofits, Fundraising, Strategic Planning, Small Business, Marketing, and Social Media.